Lead Operations Specialist - Night Shift
Company
Lime
Location
San Francisco, CA
Type
Full Time
Job Description
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What you’ll do:
- Hire, lead, and train a team of Operations Specialist and Senior Operations Specialist while assigning daily tasks as needed and ensuring workflow is efficient and thorough
- Train and onboard new Operations Specialist and Senior Operations Specialist while maintaining a team oriented environment and integrating new members to the team
- Evaluate performance of your team and give performance feedback
- Safely operate a van for approximately 8 hours a day to assist with the deployment and retrieval of Lime electric vehicles within the local market
- Load batteries into cargo vans and swap in/out across different vehicles
- Review and address incoming city requests regarding Lime vehicles as outlined by Lime established service level agreements
- Maintain communication with the OS team including peers, shift lead, and manager
- Review and report any vehicle repair and maintenance needs
- Monitor Lime events to ensure cleanliness and safe usage of our vehicles
- Safely operate a pallet jack and/or push cart on a frequent basis
- Support battery management operations when applicable
- Additional job related tasks as assigned
About you:
- Must be at least 21 years of age and have a valid driver license with a good driving record
- 6 months of experience as Operations Specialist/Senior Operations Specialist at Lime or delivery driver or similar external experience; plus 6 months of leadership/coaching experience required
- Ability to lift up to 65lbs on a frequent basis required
- Ability to operate a mobile device including having knowledge of in app-based workflows. iOS experience preferred
- Ability to work various shifts including evenings and weekends
- Ability to safely operate a pallet jack and/or push card on a frequent basis
- Ability to read and follow instructions
- Good knowledge of the local geography preferred
- Experienced driving large vans preferred
- Ability to inspire others around you; positive attitude and a collaborative spirit
- Willingness to learn, a great attitude and ability to work well with others - teamwork is key to success!
- Some understanding of workforce management to help staff the team appropriately and ensure each shift has the correct number of employees; and knowledge of google sheet
Date Posted
12/03/2024
Views
0
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