Lead Org Change Mgmt Analyst - 90369134 - Philadelphia

Your success is a train ride away!

As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:

The Lead OCM Specialist is responsible for development, design, and execution of project change management strategies and plans that maximize adoption and usage of new technology and tools by IMCS, while minimizing their resistance to change in support of asset management best practices. The Lead OCM Specialist will report on key performance indicators and adjust strategies as needed, as well as create effective change communications that inform and engage employees and stakeholders throughout the transformation process. This role will provide direct support and coaching to managers and supervisors as they help their direct reports through transitions. Support project teams in integrating change management activities into their project plans. Identifies, tracks, reports and resolves issues.

ESSENTIAL FUNCTIONS:

• Apply change management processes and tools to create both a go-live business approach and a strategy to support adoption of the changes required by a project or initiative.
• Creating actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, and resistance management plan.
• Collaborates with cross-functional teams to assess the impact of proposed changes on employees, processes, and systems.
• Develop the design, delivery, and management of OCM communications.
• Conduct impact analyses, assess change readiness, and identify key stakeholders.
• Provide input, document requirements, and support the design and delivery of training programs.

MINIMUM QUALIFICATIONS:

• Bachelor's Degree in business administration, human resources, or a related field, or the equivalent combination of education and/or experience.
• 5-7 years relevant experience.
• Change management certification or designation.
• Experience and knowledge of change management principles, methodologies, and tools.
• Proficiency in business management and MS Office Suite.

MINIMUM KSA (Knowledge, Skills and Abilities):

• Strong interpersonal and relationship management skills with the ability to build and maintain positive, collaborative partnerships and interpersonal relationships with leadership, business stakeholders, SMEs and peers
• Excellent communication skills, written, verbal, and presentation.
• Exceptional ability to solve problems and think analytically.
• Experience with large scale change management with regards to Enterprise Resource Planning projects.
• Understanding of organizational issues, challenges, how people go through changes, and the change process.
• Flexible and adaptable; able to work in ambiguous situations.
• Organized with a natural inclination for planning strategy and tactics.
• Familiar with project management approaches, tools, and phases of the project lifecycle.
• Comfortable speaking and leading discussion in a group setting

PREFERRED QUALIFICATIONS:

• Master's Degree in business administration, human resources, or a related field, or the equivalent combination of education and/or experience.
• Change management certification or designation.
• Experience and knowledge of change management principles, methodologies, tools.
• Proficiency in business management and MS Office Suite.
• Experience with Asset Management.

WORK ENVIRONMENT:

• Office and field work environment.
• Travel up to 50%.
• Travel to Amtrak offices and right-of-way sites that are not accessible by train.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $94,300 - $135,900. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:160326

Posting Location(s):Pennsylvania

Job Family/Function:Engineering

Relocation Offered:No

Travel Requirements:Up to 50%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.