Lead - Platform Services

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS.
Our most valuable asset is our people .
At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and
make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.
What You'll D o:

• Project Leadership: Lead cross-functional teams, including Specialists, Developers, and Operators, to deliver impactful solutions that address client business challenges. Ensure all project deliverables, from design to operations, meet client expectations and maintain high standards of quality.
• Client Collaboration & Stakeholder Management: Build and sustain strong relationships with client stakeholders, understanding their unique business information needs. Communicate complex technical insights in a clear, client-focused manner that addresses core business questions and outcomes.
• Solution Design & Technical Ownership: Translate client expectations and complex business challenges into precise technical requirements. Lead projects across all phases, from discovery and Proof of Concept (POC) through to full-scale operations, ensuring alignment with client needs and organizational standards.
• End-to-End Project Management: Oversee multiple projects simultaneously, including project planning, resource allocation, staffing, and risk management. Work closely with Senior Leadership in project planning, progress tracking, and continuous improvement efforts.
• Quantitative Analysis & Problem Solving: Apply quantitative and analytical skills to evaluate and interpret client data. Devise specific plans for analyzing data to derive insights that address client's business queries and execute complex problem-solving to meet both functional and performance expectations.
• Collaboration with Internal Teams: Work with other internal teams, such as Architecture and Validation, to incorporate best practices and ensure that solutions meet the highest standards of functionality and quality.
• Continuous Improvement & Innovation: Actively seek opportunities for innovation, driving improvements in project approaches and solution designs. Mentor and guide team members, providing strategic input for intellectual capital development and exploring new technologies for problem-solving.
• Documentation & Standards: Lead comprehensive documentation efforts, including systems design, Standard Operating Procedures (SOPs), and project roadmaps, to ensure consistency and clarity across projects.
• Data Interpretation & Communication: Analyze and interpret client data, focusing on answering business-critical questions and delivering actionable insights. Communicate findings in a way that prioritizes business value over technical detail, facilitating a clear understanding of results and recommendations.
• Client Availability & Expertise Development: Be readily accessible to clients during working hours to support ongoing queries and provide expertise. Develop in-depth knowledge in specialized analytics areas to anticipate and meet evolving client needs effectively.

What You'll Bring:

• Education: MBA with a Bachelor's (or graduate) degree in a quantitative, analytical field such as Operations Research, Applied Mathematics, Management Science, Data Science, Statistics, Econometrics, or Engineering.

• Alternatively, candidates may hold a PhD in marketing, economics, decision sciences, or a related field with a strong business application.
• Candidates may also qualify with a Bachelor's degree in Computer Science, MIS, IT, or a related technical field, with additional relevant experience.

• Experience:

• Up to 3 years of post-MBA relevant work experience and 3-5 years of pre-MBA relevant work experience, with a focus on analytics and client-facing roles.
• Consulting Industry: 6-8 years of consulting experience in medium-large scale technology solution delivery, with a track record of successful project execution and client engagement.
• Technical Skills:
• 5+ years of hands-on experience in data processing solutions, data modeling, and experience with ETL technologies (e.g., Hadoop, Spark, PySpark, Informatica, Talend, SSIS).
• Proficiency in programming languages like Python, SQL, Java, Scala, and understanding of data structures.
• Experience with cloud platforms such as AWS, Azure, or GCP, and exposure to distributed computing.
• In lieu of an advanced degree, candidates with 8-10 years of progressive, relevant experience may also be considered.

Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Considering applying?
At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.
To Complete Your Application:
Candidates must possess work authorization for their intended country of employment.
An on-line application, including a full set of transcripts (official or unofficial), is required
to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com