Lead Product Analyst

Description

Responsibilities
• Work with stakeholders (customers, internal subject matter experts, vendors, technical resources, etc.) to craft and revise specifications
• Collaborate with the Product Owner, as well as developers, to design intuitive, functional, and scalable software
• Work closely with development, quality assurance analysts, and other product analysts to ensure all aspects of the system specifications are implemented completely, correctly, and on-time.
• Work closely with the Product Owner to manage customer enhancement requests and expectations.
• Contribute to the advancement of the team environment through integrity, leadership, and continuous knowledge transfer
• Embrace learning and growth to gain expertise in local government and user interface design
• Work independently as well as in a team
• Exhibit strong organizational skills, including efficient management of time, tasks and priorities
• Maintain a positive team player attitude
• Self-Motivated individual that can work comfortably with minimal direction
• Communicate technical and non-technical information clearly and effectively/professionally with peers, management, Development, Support, and other departments within the company
• Manage multiple tasks at once while staying calm and on-pace
• Learn and adapt quickly in a fast paced, dynamic, and agile environment
• Proactively listen to client feedback and determine the best way to meet the requirements
• Manage multiple tasks and/or projects at once while staying calm, positive and on-pace with the development schedule.
• Learn and adapt quickly in a dynamic/agile environment.
• Gather requirements of moderate scope and complexity from a variety of sources to support product development process.
• Understand the User Centered Design process, with the ability to facilitate such processes during new feature development.
• Perform risk management on incoming customer requests against development effort to accurately portray the return on investment based on development decisions.
• Design requirements, documentation, and product standards with foresight for the future of the software.
• Be comfortable working with advanced and complicated software.
• Clearly communicate complex ideas to both software developers and non-technical customers and staff.
Qualifications
• Prior product analysis, user interface design, project management and/or experience with enterprise-wide application development/implementation
• Excellent planning, organizational skills, and ability to follow-through until a process is complete
• Exceptional customer service skills
• Excellent verbal and written communication skills with technical and non-technical staff and users
• Strong decision making and strong analytical and problem-solving skills
• Bachelor's degree Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
• Experience using Agile SCRUM development processes.
• Knowledge and understanding of the full software development lifecycle and associated methodologies helpful.
• Keen attention to detail.
• Strong time management skills.
• Basic knowledge and experience with data modeling, relational databases concepts, and understanding SQL queries
• Knowledge of the User Centered Design process
• Proficient with Microsoft Office
• Ability to work independently as well as collaborate in a team as well as across functional groups
• Ability to be effective in a fast-paced environment
• Must be able to travel occasionally
• Embodies strong communication skills and is comfortable communicating to all levels of the organization.
• Thrive in a heavily team-focused environment, contributing in a positive and productive manner to the overall goals of the team