Team: General
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Product Designer - REMOTE. In this critical role, you will advocate for users through innovative product design and collaborate with cross-disciplinary teams to enhance public services. Your insights will drive design decisions, ensuring that services are not only effective but also accessible and sustainable. This is a unique opportunity to influence how government agencies serve the public and to contribute to a movement that emphasizes the importance of user-centered design. With your skills and experience, you will enable teams to improve and sustain these services long-term.
Accountabilities
Partner with product managers, engineers, and researchers to shape product strategy and ensure solutions meet user needs.Plan and conduct research to uncover needs, policies, and operational constraints, then synthesize findings into actionable insights and artifacts.Define end-to-end flows and interaction patterns that scale across complex systems and service journeys.Create interfaces that are clear, usable, and accessible, while evolving design systems for reuse and consistency.Prototype quickly and iteratively — from sketches to clickable mockups — to validate ideas and reduce risk.Build accessibility, privacy, and security into designs from the start, aligning with Section 508 standards.Align design decisions with measurable outcomes such as objectives and key results (OKRs) and key performance indicators (KPIs).Help federal teams sustain improvements by delivering training and enablement, and by leaving behind reusable resources.Requirements
Experience planning, conducting, and synthesizing research to inform product design.Ability to design scalable end-to-end flows and interactions grounded in usability and accessibility best practices.Skills in creating interfaces with clear information hierarchy, visual design, and maintainability in mind.Familiarity with structured design processes and how to apply them in lean/agile environments.Strong facilitation and communication skills with users, teammates, and stakeholders.Commitment to equipping federal teams with documentation, training, and mentoring.Ability to work effectively in a professional services environment.Passion for improving public outcomes through great government services.Benefits
Medical, dental, and vision insurance.Short-term and long-term disability insurance.Life and AD&D insurance.Flexible paid-time-off policy, generally around 25 days per year plus 11 paid federal holidays.Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents.Performance rewards, including annual salary increases and bonuses.Up to $2,000 allowance for professional development.Flexibility to work remotely within a supportive environment.