Lead Product Manager

We heard you might be looking for a new opportunity! Cartloop might be the perfect stop for you. Just in case you haven't heard, growing an ecommerce brand often equals automating human communication. But automation means losing a key piece of the shopping experience: a real connection with people.

Cartloop is an ecommerce startup that's changing the way people and businesses interact. Instead of purely automated messages (or chatbots), we are helping brands grow by adding human touch throughout the entire shopping experience. The coolest thing is we are growing quickly and possibly have the perfect position for you.

Cartloop is helping brands win the hearts of their customers by providing a tool that creates personal relationships at scale. To provide a missing pillar of core eCommerce experience, we're building a team of people who are ready to take on some of the most interesting challenges in the industry.

Here are some of our core values to give you a sense of who we are as a team:

• Ownership. We do meaningful work and we own it 100%. We share wins with the team and take individual responsibility when things don't pan out. It takes courage to take responsibility even in the face of failure. Be an owner and you'll thrive here.

• Autonomy. We have the ability to unblock ourselves, search for answers before asking for help, and make reasonable decisions within our scope without seeking consensus from others.

• Customer-first. We understand our customers and optimize to build the best product for them.

• Product-driven. We're on a mission to build a best-in-class product that will power millions of brands.

• Great communication. We prefer an async way of working with a focus on deep work vs. endless meetings and politics.

• Efficiency. Too many meetings, repetitive tasks, things that simply don't make a difference. We say no to those.

• Impact. We take our work seriously. We’re a small squad on a mission to change commerce for the better.

As a Product Manager, you will be building our core product. This is a high-impact role and a great opportunity if you're looking to create a new category of conversational platform.

What you'll be doing

• Own core parts of the Cartloop platform and lead a team of talented engineers and designers to generate value for customers.

• Oversee product execution from inception to delivery (end-to-end).

• Do whatever it's necessary to ship products that matter, in time.

• Continuously connect with customers, and surveys to understand pain points, needs, and opportunities and prioritize based on that.

• Help build our roadmap and prioritize the highest impact projects.

• Guide designers & developers, spec up opportunities, provide answers and unblock.

• Work with designers to develop customer experience journeys, storyboards, and user flows to articulate product experience vision.

• Mockup concepts, write specs, diagrams, add Liner issues, write copy and do whatever it takes to ship your products.

• Ensure features are fully functional and provide the final approval before releasing a feature in production.

You're bringing to the team

We are looking for problem solvers who enjoy the ambiguity of early-stage startups, wearing many hats and taking this opportunity to develop their skills.

It would be great if you:

• Have 3+ years of product management experience with B2B or B2C SaaS companies.

• Are comfortable being involved with the end-to-end development process. From ideation to QA & speaking to users - you feed and unblock the team.

• Have a track record of leading projects from definition to launch, ensuring success for both the user and the business.

• Are focused on execution above all.

• Incredible attention to detail. You want to ship the best customer experience and will not compromise. Your specs are incredibly detailed and you can provide unambiguous clarity to design & engineering.

• Are a big-picture thinker who can define and work towards a large strategic vision while sweating the details.

• Got a passion for well-designed products. You have strong UX skills & able to create your own designs if needed (don’t worry, you will have designers).

• Have the ability to turn problems or ideas into a product roadmap with minimal guidance.

• You have experience thriving in a fast-moving agile environment, defining while shipping and always iterating.

Nice-to-have

• You have a technical background.

• You have strong data and analytical skills.

• You have worked in a remote environment.

• You know the B2B marketing/ecommerce space.

💰 Competitive salary and opportunity for stock option packages

🌎 Fully remote company and culture

☕️ Flexible work schedule

🏖 Unlimited paid time off

📚 $1000 per year in learning budget

🚀 Lots of room for you to grow your career and create an impact

🙏 Join a company where ownership, autonomy, and low ego are core beliefs

🙌 Work with a talented team from which you'll learn a lot

😍 You're helping make ecommerce less transactional and more human

⚡️ High-impact role, as you apply your expertise and contribute to all areas of our business