Lead Program Manager

Job Summary

Job Description

What is the opportunity?

The Lead Program Manager will be part of a team that together support the Internal Delivery Teams as well as our external teams and partners by driving constant engagement between teams and stakeholders, ensuring product quality, value, solution delivery, and technical delivery.

What you will do?

The teams continue to work to transform the way RBC designs, builds and delivers customer-facing products which cut across RBCs Product offerings and LOBs and creates a frictionless experience for our customers and this role is critical in bringing together the various technical pieces to enable this. The Pathfinder will be part of a team that together support the Internal Delivery Teams as well as our external teams and partners by driving constant engagement between teams and stakeholders, ensuring product quality, value, solution delivery, and technical delivery.

They will work with our teams to identify impediments, risks, help drive program-level continuous improvement for 4+ agile development teams of approximately 7 - 9 people working in close collaboration. Additionally, this role is responsible for being involved in facilitating program events such as Program backlog refinements, Program increment planning, Program Big Room planning, Program Retrospectives and the Scrum of Scrums in order to ensure the quality of the finished product, to optimize productivity, influence/collaborate with cross-discipline teams to create compelling technical solutions.

• Champions ways-of-working by working towards business transformation and supporting change management across the teams.
• Identify areas of improvement within current process
• Through collaboration and facilitation, be involved in driving program ceremonies and processes associated with our Agile Model and help drive the effective application and iteration of all the processes and people involved in the product deliveries within our release train

• Success of this role is measured in terms on how well program processes are being planned and executed as well as the success and predictability of the team delivering on the program objectives and commitments.
• Involved in the participating in the organizing and facilitation of all program level planning events as outlined in our Agile model
• Resolving complex technology related issues impacting multiple teams, escalating to management and managing the resolution.
• Working in collaboration with each team and the Lead Pathfinder to provide input on high-level estimates for product increments as part of the forward planning process.
• Identifying areas needing process improvement, facilitating solutions and escalating accordingly

What do you need to succeed?

Must Have

• 5+ years of experience in the capacity of Agile Delivery (Scrum Master, Technical Project Management, Program Management, Agile Delivery Management, etc.) or orchestrating work across many technical teams
• 4+ years of software development and technical project management
• 5+ years of working on medium complexity initiatives
• Undergraduate Degree in Business, Information Technology, Computer Science, Engineering or equivalent experience
• Certified Scrum Master, Scrum Master Trainer, Certified Scrum Professional, Certified Scrum Product Owner.
• Deep understanding of RBC technologies such as Retail Applications, Enterprise Systems and Digital tech stack.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

Job Skills

Business Oriented, Communication, Decision Making, Long Term Planning, Organizational Change Management, Program Management, Resource Coordination, Results-Oriented, Team Management, Time Management

Additional Job Details

Address:

250 NICOLLET MALL:MINNEAPOLIS

City:

Minneapolis

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-04-29

Application Deadline:

2024-05-10

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.