Lead Program Manager, Learning and Sales Enablement

Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

As the Lead Program Manager, Learning and Sales Enablement, you will work with executives, department leaders and sales operations to develop and implement training and onboarding processes that will ultimately drive the development of a knowledgeable, well-equipped sales organization. Become a part of our growing, dynamic team and we'll help you build an exciting career.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company bonus.

What you'll do on a typical day:

• Facilitate in person and virtual new hire training for new sales employees.
• Plan and organize training travel, transportation, meals for trainees.
• Develop, administer, and understand sales needs at all levels of the organization through interviews, shadowing, roundtables and surveys.
• Facilitate role play sessions.
• Create relevant and consumable resources to meet corporate objectives in an ever-changing sales environment.
• Maintain and update resources and training materials that are relevant to the sales organization.
• Help develop standard operating procedures for sales and sales operations.
• Work with departments to coordinate training agendas and content.
• Establish, coordinate and monitor all tactical activities related to programs and team projects.
• Manage attendee surveys to maintain a consistent feedback loop with the sales organization.
• Partner with the Director of Sales across all sales channels on Account Executive onboarding, including serving as a new hire facilitator; create a welcoming experience for new sales employees.
• Manage new hire follow-ups (30, 60 and 90-day communication) to ensure proper onboarding.
• Communicate with all levels of the organization to ensure that messaging is correct, while establishing a rapport with various organizational stakeholders and subject matter experts
• Research options and provide recommendations based on training initiatives, including technology delivery, software, and vendors.
• Oversee various team projects, in many cases acting as the lead; prioritize workload based on relevance to global strategy, visibility and organizational needs.
• Work with Sales Operations channel analysts to determine training gaps by using key performance indicators, reports and quarterly updates.
• Partner with HR and Learning and Talent Development resources to help establish, formulate and enforce policies and administrative support of the business.
• Ensure the best possible allocation of resources against the highest priority initiatives, while also engaging and leading vendors, contract workers and offshore teammates to complete deliverables

What you need to succeed at XPO:

At a minimum, you'll need:

• Bachelor's degree or equivalent related work or military experience
• 4 years of experience of field facing sales training
• Solid experience and proficiency with Microsoft Office
• Strong attention to detail and organizational skills; proven ability to multitask.
• Outstanding business and sales acumen

It'd be great if you also have:

• Bachelor's degree in Business, HR, Organizational Psychology, Education, or related field
• Experience in the transportation/freight operations or logistics industry
• Project management experience
• Ability to stay informed of trends, techniques, technologies and processes in the training space

Be part of something big.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.