Lead Representative, Middle Office

Overview

Lead Middle Office Analyst

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We're seeking a future team member in the role of Lead Analyst to join our Middle Office Operations team. This role is located in Boston, MA in a Hybrid working environment.

In this role, you'll make an impact in the following ways:

• Support Aviva Investors in the execution of core activities in a changing and dynamic environment by ensuring the provision of accurate, timely and comprehensive information when required to support in decision making around progressing the business.
• Deal with queries, interaction and oversight of JPM in relation to their back office processes.
• To work in close partnership with other global investment operations teams
• Act as the link between Aviva Investors front office . JPM and other 3rd parties to ensure the timely and accurate booking of all trades across multiple product types
• Have the ability to work to tight deadlines and have good judgement of the prioritization of team workload
• Reviews data and assists in resolving escalated problems that may arise during the normal daily, weekly or monthly accounting and reporting.
• Supervises the tracking of fund data and trades, as well as the maintenance of records.
• Establishes data maintenance and summarization processes and procedures to improve team efficiency and best support the Middle Office support team.
• Searches for fail points in processes and provides error reports to clients in compliance with established service level agreements.
• Reviews error reports from more junior team members and provides feedback.
• Ensures error reports from support staff comply with service level agreements before they are shared with Middle Office teams.

To be successful in this role, we're seeking the following:

• High school/secondary school or the equivalent combination of education and experience is required.
• Bachelors degree a plus, mutual fund industry background preferred.
• 3-5 years of total work experience preferred.
• Experience in accounting support or the mutual fund industry preferred
• Checks exceptions identified by more junior level team members.
• Dictates how support team handles incorrectly managed exceptions and enforces adherence to procedures.
• Leads team in preparing system-generated reports and Sets standards for teams report output to be shared with client teams.
• Coordinates review of reports and the sharing of reports with Middle Office teams.

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

• Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg's Gender Equality Index (GEI)
• Best Places to Work for Disability Inclusion , Disability: IN - 100% score
• 100 Best Workplaces for Innovators, Fast Company
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• CDP's Climate Change 'A List'

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

EEO Statement:

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.