Lead Response Representative

Why Digital Sales at Altium: The Opportunity 

Altium’s mission to dominate our industry is real. Digital Sales drives our growth through fast-paced volume sales to new and current customers. Revenues are up 75% over five years, 23% from the previous year. We’re way ahead of the industry in cloud development. In a sales org, growth creates paths to move up, and we epitomize upward mobility.

 A Day in The Life of Our Lead Response Rep:

• The primary role of the Lead Response Rep is to react to our customer’s needs promptly and to give them a great experience when reaching out to Altium in any form
• You will create opportunities by making outbound calls to prospects from inbound sources; prospects are new or current customers who have shown interest by downloading materials, completing online forms,  engaging in Drift, or attending a webinar. 
• You’ll take action on all leads in the US and operate the Drift platform for sales chats
• Maintain a strict, disciplined process for every engagement of what you are asked and how you will follow up
• Plan and prioritize personal sales activities and customer contact to meet or exceed required daily sales activities
• Maintain a 3x transparent pipeline in Salesforce
• Excellent at analyzing sales data and applying it to drive the sales process
• Willing to follow Altium sales methodologies and processes using our designed systems 
• Can powerfully present the Value Proposition for Altium 365, our cloud-based platform, live or online, to engineering users, teams, and management
• Exceeds given targets and can drive the potential of the market
• Maintain all Salesforce process requirements
• Can master the Altium product line and technologies to be able to talk about them fluently to technical audiences
• Maintains awareness of our competitor’s products and industry landscape

Who We’re Looking For:

• You are Disciplined - As an LRR, you will be focused and follow the paved path. You will work via stringent processes and will not waiver.
• You are Responsive - You leave no lead behind; you stalk every opportunity as a  possibility you’ll uncover the next unicorn 
• You are Customer First - You believe the customer deserves a world-class experience with Altium and you will deliver it. Whether it’s quick replies in Drift, a response to EULA violations, or any other campaign lead, as LRR, you react swiftly to move the deal ahead.
• Bachelor’s degree in business, communications or related field preferred
• 3+ years of sales experience, preferably inside, telesales, or business development in software or related technology
• You approach everything with a winning mentality and a clear focus on quality and business success
• You persist past gatekeepers, gather meaningful decision-maker intelligence, obsess over customer needs, and go the extra mile for insight and understanding
• A clear and effective communicator across all platforms
• Organized, resilient, and tenacious with outreach, and exhibit a hunter’s focus on new relationships
• Resourceful, action-oriented, collaborative — a team player who goes all out to support your teammates
• You handle ambiguity, change and all challenges with enthusiasm and a can-do attitude