Lead Salesforce

Introduction
In this role you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers) where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.​ Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

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A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you’ll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

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Your Role and Responsibilities
• Working closely with the other technical architect to support the technical design and answer to any open question
• Lead sprint planning sessions with the Product Owner in order to choose the tasks for the next sprint
• Maintain the communication between internal stakeholders and technical architects in order to support the refinement of the requirements
• Manage the creation of userstories and create acceptance criteria for each task
• Support the development and testing process by mentoring team members and answer to open questions
• Create release notes and lead trainings/enablement sessions with the client

Required Technical and Professional Expertise
• Salesforce Administrator Certification required ideally Sales and Service Cloud Consultant certifications
• Scrum methodology experience working with sprints
• Confidence in standard and advanced configuration in Salesforce (e.g. Fields Record Types Page Layouts Flows Simple Automations);
• Ability to understand the client’s business and deep dive into specific requirements
• Previous exposure to tools like Confluence Jira
• Very good communication skills. Ability to explain technical concepts to a non-technical audience and tailor communication to the audience
• Ability to work with stakeholders and the team and provide direction and guidance to junior members
• Capability to take ownership of features adhere to QA standards and leverage previous project experience
• Ability to prioritize work and meet deadlines
• Ability to work in a team environment as well as independently and be self-driven
• Very good English language skills and Romanian knowledge mandatory

Preferred Technical and Professional Expertise
The ideal candidate should possess the before mentioned key skills.