Lead Scheduler II

Job Description

JOB SUMMARY:

Contacts consumers to set-up deliveries, coordinating production schedules, developing truck routes and general customer service.

PRINCIPAL FUNCTIONAL RESPONSIBILITIES:

• Lead, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness.
• Communicate and train direct reports on process, system, operational, and vendor start-up changes.
• Monitor the production load for the plant through system.
• Allocate additional material capacity where markets warrant ensuring lead-time is maintained.
• Manage the routing solutions and cube utilization of production and delivery trucks.
• Communicate regularly with dispatch, customer care, consumers and sales personnel to ensure lead-time, delivery and any issues are properly resolved.
• Manage exception reports and communicate changes need to schedulers.

ESSENTIAL QUALIFICATIONS AND SKILLS:

• High School diploma or GED.
• 1 year scheduling experience in a dispatch environment.
• 3 years call center and/or dispatching experience.
• Proficient computer skills required including Microsoft Office Suite.
• Demonstrated successful ability to build positive partnerships and work collaboratively with cross-functional business teams.
• Excellent organizational skills and ability to function in a fast paced, highly visible, and changing environment.
• Excellent problem solving, critical thinking and decision making skills.
• Excellent verbal and written communication skills with the ability to interact with external customers.

PREFERRED QUALIFICATIONS AND SKILLS:

• Associate’s degree in business administration or related field.
• Prior Cabinetworks Group scheduling experience.
• Prior dispatch software experience.

ShiftFull or Part TimeFull time

Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish