Lead Solutions Consultant, North America

This position is based in New York City.

Templafy is pioneering the content enablement category and defining the future of work by helping companies worldwide accelerate the business performance of content. Our platform allows companies to align workforces and effortlessly govern content while supporting teams and employees as they create on-brand, high-performing business content – like documents, presentations, and emails, faster. Templafy supports over 2.8M users and enables over 600 enterprise customers such as KPMG, IKEA, and BDO.   

Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our 60+ employee nationalities found at offices in New York, Copenhagen, London, Berlin, Eindhoven, and Sydney.  We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over $125 million in funding from Insight Venture Partners, Dawn Capital, and Blue Cloud Ventures. The future of work relies on content enabled by Templafy.

What we're looking for:

We are looking for a manager for our newly formed team of Solutions Consultants in North America. The team consists of 4 North America individuals, formerly Pre- and Post-Sales Engineers, who now have joined forces into Solutions Consultants. The team is accountable for establishing technical and product expertise along the entire customer life cycle – from prospects to expansions with existing customers. As a lead, you will ensure a smooth transition into the new role and build a team of trusted technical advisors that define outstanding technical solutions for client stakeholders and provide proof points from custom product demonstrations, to PoCs, to owning the dialogue with the prospect's technical team. As a people leader you show accountability and strategic initiative for your team and are passionate about the success of each team member. The Solutions Consultant team is a part of the Commercial organization, and you will on a day-to-day work along side Account Executives, Account Managers and Customer Success Managers.

Responsibilities:

• Be a proactive and hands-on mentor that challenges the team to grow.
• Provide continuous feedback to the team and support on opportunities with your commercial and technical expertise, for example in technical qualification, PoCs, RFPs
• Own key metrics for the North American region such as PoC success rate, win-rate, conversion (influenced ARR).
• Define and strengthen collaboration with internal teams such as Customer success managers, Account Executives and Account Managers to form strong deal teams.
• Be an advocate for our mission of eliminating manual document work and represent your team’s efforts in QBRs and larger company events.
• Support the team and department with feedback loops to Product and Engineering.
• Own internal initiatives such as e.g., upskilling initiatives, collecting proof-points, sharing of best-practices etc.

Requirements

• Academic background in Engineering, Software, or an interdisciplinary field or equivalent experience
• 5+ years of experience in Solution selling e.g., as a Sales Engineer, Consultant or Architect and at least 2+ years of managing and directing a team.
• Demonstrated successfully working with large global enterprises and understand a decision and buying process.
• Understanding and comfortable can navigate within enterprise architecture and application landscape.
• Strong customer relationship and people skills together with strong verbal, communication, and presentation skills.
• Great project management and change management skills.
• Value based selling methods and motions e.g., Command of the Message and opportunity qualification processes such as MEDDPICC.

Employee Benefits:  

• Employee equity program 
• Comprehensive health insurance 
• Parental leave 
• Commuter Benefits 
• Unlimited time off 
• 401K  
• Employee Assistance Program 
• Company discount program 
• Flexible work environment 

What else to know: 

The position is a great opportunity to join, influence and impact a company in rapid growth with an abundance of organizational and development opportunities. You will become a key part of the team, and your work will have direct influence on the growth of the company. 

We interact freely across teams and are dedicated to building a positive company culture with an emphasis on career development and plenty of social events. 

Compensation:

Base Salary: $160,000- 184,000 + Commission. Exact compensation may vary based on skills, experience, and location.