Lead Technical Product Owner, Entity Technology Solutions

Overview

As a member of Entity Technology Solutions within DTT, this role leads the design, build and support of talent and HR systems to enable Chick-fil-A's emerging business lines. This role provides technical expertise and thought leadership as it partners closely with Talent, Learning and Development, HR and Payroll stakeholders supporting Chick-fil-A Supply, Bay Center Foods, and Chick-fil-A International. This role partners with other Technical Product Owners within DTT to ensure alignment across all system applications and business outcomes.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

This is a temporary, project-based position (up to three-year extended assignment)

• Technical product owner for Talent Acquisition, HRIS, Timekeeping and Scheduling systems
• Technical lead for integration capabilities between enterprise systems requiring people, payroll, timekeeping, or scheduling data (Workday, Warehouse Management, Transportation Management, Oracle Cloud ERP)
• Provide technical thought leadership through end-to-end lifecycle of project (discovery, scoping, process mapping, and implementation)
• Partner with VBL and International business stakeholders to build technology roadmap according to business capability requirements
• Support resource planning and budgeting activities for VBL and International technology landscape
• Manage relationship with key technology vendors by providing accountability to SLAs and weighing into vendor's technology roadmap by providing requirements of Chick-fil-A's emerging business lines
• Oversee design, testing and implementation of new functionality and enhancements to HR technology stack as it relates to emerging business lines

Minimum Qualifications

• Strong analytical and problem-solving skills, with the ability to translate complex business requirements into actionable product features
• Experience with technical systems, data structures and language
• Experience in business process diagramming and analysis
• Ability to understand business needs and translate them to techno-functional requirements that deliver desired outcomes
• Knowledge and/or experience with Agile development approaches and techniques
• Proficiency in project management tools and software, such as Jira, Confluence, or similar platforms
• Strong verbal and written communication skills
• Excellent communication and collaboration skills, with the ability to effectively engage with stakeholders at all levels of the organization

Preferred Qualifications

• Certified Scrum Product Owner (A-CSPO)
• Certified Scrum Professional - Product Owner

Minimum Years of Experience

5

Travel Requirements

10%

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Bachelor's Degree

Major/Concentration

Degree in Management Information Systems, IT Management, Business Administration, Computer Science, or related field of study