Lead Technology Analyst

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:

GFCCP Lead Technology Analyst will be a critical asset in the execution of technology solutions across case management and investigative tools for the Compliance Investigations program. This role will ensure timely and complete releases through effective program management and stakeholder communication.

Job Description:

Position Summary:The Global Financial Crimes and Customer Protection organization is seeking a highly talented, self-motivated individual to ensure the success of critical GFCCP compliance initiatives and enhancements, and to facilitate alignment and coordination across the various teams within GFCCP and product development organization. Lead Technology Analyst will report directly to the Program Manager of GFCCP Tools and Technology Enablement.

The successful candidate will drive and coordinate the successful development and implementation of solutions for the compliance investigations program across case management and investigative tools. The primary focus of the role is organizing and coordinating technology solutions between the many elements of PayPal's dynamic eco system.

The individual will gain full understanding of PayPal's service offerings to effectively manage data, system, and tool solutions. A successful candidate will be able to manage projects, work with cross functional teams, and have superior scheduling and planning skills. Attention to detail, good communication skills, analytical and abstract thinking and time management skills are critical.

This role will support all the activities associated with the Software Development Life Cycle, including user testing rosters, test case creation, reporting engagement, procedure engagement, stakeholder communication and management. They will develop relationships across multiple domains and partners, track initiatives, and ensure all process steps have been completed to ensure successful releases.

This role requires a self-starter with the ability to independently operate with a sense of urgency while managing multiple competing priorities in a deadline driven environment.

Position Responsibilities:

• Manage technology initiatives end to end.
• Key project coordination point of contact for business stakeholders and technology partners.
• Identify and escalate issues to GFCCP technology oversight leaders.

• Gain full understanding of tool functionalities and processes across GFCCP Compliance Investigations to effectively address escalations and to fully support the team when breakdowns occur

Qualifications/ Education/Experience/Skills:

• BS/BA degree required.
• Knowledge and prior experience with supporting technology initiatives
• End-to-end project management and reporting to senior leaders
• Experience in preparing presentations
• Experience with Agile software development methodology a plus
• Six Sigma certification a plus
• Knowledge of BSA/AML laws, regulations surrounding money service businesses, industry guidance and best practices is preferred
• Proficiency in Microsoft Office is required (e.g., Word, PowerPoint, and Excel)

Competencies:

• Must possess strong verbal, written, presentation, and other communication skills
• Organizational skills and time management skills to keep projects on track till completion and ensure alignment across partner teams
• Must be self-motivated and possess strong interpersonal skills

• Ability to handle multiple projects simultaneously and excel in a fast-paced and dynamic financial services environment
• Skill in focusing on desired results, determining what is important and urgent, clarifying next steps effectively to meet deadlines and achieve desired results
• Able to maintain composure under pressure and make sound decisions
• Must display a high level of professional judgment, commitment, integrity, teamwork, and customer service
• Must be passionate about developing and maintaining clear and sustainable processes supporting technology project developments and related coordination
• Strong collaboration skills and ability to influence teams

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.