Lead Voice Agent Design - REMOTE

Jobgether · New Jersey

Company

Jobgether

Location

New Jersey

Type

Full Time

Job Description

Team: General

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Voice Agent Design Lead. In this role, you will be at the forefront of innovation in the healthcare sector, developing AI-driven voice agents that enhance patient interactions and improve operational efficiency. Your expertise will bridge the gap between clinical operations and conversational AI, enabling the creation of voice agents that cater to vital healthcare workflows. By joining this team, you will contribute directly to transforming patient care and outcomes using cutting-edge technology. This is an opportunity to make a significant impact within a growing area of AI application in healthcare.

Accountabilities

  • Map complex health plan constraints into conversational AI agent scripts.
  • Translate business workflows into engaging voice interactions.
  • Write and refine dialogue flows for voice AI agents.
  • Test and ensure clinical safety and compliance of each agent.
  • Iterate and improve agents based on feedback and testing.
  • Collaborate with engineering for seamless integration.
  • Identify high-reuse cases for enhancing agent catalog.
  • Requirements

  • 3+ years in health insurance, payor, or PBM environments.
  • Expertise in member journeys and clinical operations.
  • Experience in conversation design and content creation.
  • Proven ability to deliver high-quality output in fast-paced settings.
  • Strong communication skills to translate clinical needs to technical specs.
  • Benefits

  • Flexible remote work options.
  • Opportunity to work with leading experts in healthcare AI.
  • Exposure to cutting-edge technology and innovative projects.
  • Collaborative and dynamic work environment.
  • Professional development and growth opportunities.
  • Apply Now

    Date Posted

    05/07/2026

    Views

    0

    Back to Job Listings Add To Job List Company Profile View Company Reviews
    Neutral
    Subjectivity Score: 0

    © 2026 Job Transparency. All rights reserved.