Learning and Development Manager

We are musicians, athletes, coaches and teachers who truly believe in our mission to help people achieve their best. Our software platforms connect performers, instructors and creators enabling them to publish, teach and train using the principles of deliberate practice.

You may know us as TrainingPeaks, MakeMusic, TrainHeroic and Alfred Music. All these brands are under the Peaksware umbrella. TrainingPeaks develops software for coaches and athletes to track, analyze and plan endurance training. TrainHeroic develops software solutions for the strength and conditioning needs of coaches and athletes. MakeMusic develops software to transform how music is composed, taught, learned and performed. Alfred Music creates and publishes educational music to help teachers, students, professionals and hobbyists experience the joy of making music.

We would love to have you join our ever-growing team! All applicants will receive equal consideration for employment regardless of gender, race, national origin, age, sexual orientation, gender identity, physical disability, religion, or length of time spent unemployed.

General Summary

As our Learning & Development Manager, you will help Peaksware succeed by training and developing our people. You will help our employees and managers advance their skills and knowledge by leveraging our existing competency based performance review model, as well as creating and executing other learning strategies and programs. Additionally, you will stay abreast of DEI strategies and partner with our Leadership team and external consultants to assess and implement initiatives to drive this effort at Peaksware.

You are a continuous learner with a hunger for knowledge. You approach challenges as opportunities to improve. You value team members’ input from all levels and you actively seek ways to support your colleagues.

You will sit directly with the HR team and report to the Director, People Operations.

Core Functions

• Partner with Executives and People Managers to manage and iterate the existing competency based performance review model (Growth Frameworks) and create new Frameworks, when necessary.
• Review comments on Growth Frameworks and ensure People Managers are providing feedback to employees continuously throughout the year.
• Address performance related inquiries and/or concerns in a timely manner.
• Create and execute learning strategies and programs; collaborate with leadership to ensure buy-in.
• Evaluate and provide recommendations around individual and organizational development needs.
• Recommend training content for People Managers on foundational management skills, best practices for performance reviews, etc.
• Work closely with the broader HR team on performance concerns and tracking employees on Performance Improvement Plans (PIP).
• Design and publish learning modules (in-person and online) and course material.
• Facilitate training to employees using a variety of instructional techniques (classroom and virtual).
• Manage learning projects end-to-end; from pre-training analysis to post-training evaluation.
• Measure the effectiveness of training initiatives, evaluating the results and implementing enhancements.
• Oversee management of performance systems.
• Continuously look for ways to enhance the performance system as it relates to learning & development strategies.
• Lead DE&I program management, in partnership with Leadership and external Consulting Agencies, and manage the DE&I committee in their facilitation of inclusion-related activities including regular meetings, planning and assistance with organizing internal and external initiatives and/or training.
• Stay informed and educated on diversity, equity and inclusion strategies and share relevant information with the HR team and Leadership.
• Perform other duties as assigned.

Requirements

• A bachelor’s degree and 5 years of progressive L&D experience, or any combination of relevant education and experience.
• Familiarity with e-learning platforms and practices.
• Ability to build rapport with employees, leadership, and vendors.
• Experience in a fast paced SaaS environment.
• Understanding of general human resources policies and procedures.
• General knowledge of employment/labor laws.
• Excellent communication and people skills.
• Desire to work as a team with a results driven approach.

Desired Qualifications

• Additional HR training/certification is a plus

Don’t meet every single requirement? Don’t worry. We still want to hear from you and encourage you to apply.

The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

Compensation

Peaksware is committed to fair and equitable compensation practices. The salary range for this role in Colorado is $75,331 - $125,552. This position is also remote-friendly and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location.

This role is eligible for variable compensation including bonus.

Benefits and Perks

Health

• 100% company-paid Medical for employees with buy-up options
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Dependent Care Flexible Spending Account
• Paid Parental Leave
• Teladoc
• Employee Assistance Program (EAP)
• Additional coverage options such as accident and critical illness insurance and hospital indemnity

Disability and Life

• Company-paid Short Term Disability
• Company-paid Long Term Disability
• Company-paid Basic Life Insurance and AD&D
• Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child

Additional*

• 401(K)
• 401(K) Matching
• Pet Insurance
• 9 paid holidays annually and unlimited Flexible Time Off (FTO)
• Free TrainingPeaks, TrainHeroic, MakeMusic accounts, and Alfred Music product
• Access to the Performance and Recovery Center (PARC), our on-site fitness facility
• Employee only access to on-site locker rooms and showers
• Employee only access to secure, indoor bike storage
• Access to our onsite Music Studio
• An assortment of “grab’n go” fruit and snacks as well as on tap cold brew, kombucha, and beer.
• Beautiful onsite cafe that includes indoor and outdoor seating and lounge areas.
• Access to e-bikes available exclusively to Peaksware employees
• Significant investment in resources for employee growth and development
• Corporate discounts on select gym memberships and top brand gear
• Flexible work schedule in a culture of trust

Please contact [email protected] if you require a reasonable accommodation to review our website or to apply online.

Work Environment

This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.