Learning & Development (L&D) Partner

POSITION SUMMARY:

The mission of the Learning & Development team at Milliman is to help individuals succeed at their jobs through impactful learning events and useful learning resources.

In this role, you will collaborate with members of the L&D team and members of the business to move concepts from ideation to delivery. You will divide your time between designing ILT/VILT/e-learning content (50%), and training and facilitation (30%), and participating in departmental initiatives and projects (20%).

RESPONSIBILITIES (What you'll be doing)

• Manage the end-to-end process of creating new ILT/VILT/e-Learning content
• Participate in design meetings with team leadership and subject matter experts to conceptualize program look/feel, standards, templates and content development formats
• Manage content effectively including version control and data security
• In person and virtual delivery of business skills, leadership, and management training
• Implement follow-up and learning re-enforcement tools to augment in-person training
• Proactively communicate to learners through LMS, SharePoint, email, and MS Teams
• Monitor training effectiveness through various assessment and evaluation methods

COMMUNICATION SKILLS & ATTRIBUTES (How you'll be doing it)

• Superior demonstrated presentation and facilitation skills
• Capability to design based on requirements and feedback
• Ability to influence and negotiate with individuals at all levels.
• Ability to give and receive feedback positively
• Strong sense of resourcefulness and ability to optimize existing resources
• Ability to use judgment in selecting proper learning solutions
• Ability to synthesize complex concepts into easily understood ideas and visuals
• Excellent planning, program management and documentation skills with meticulous attention to detail

PERSONAL ATTRIBUTES (What you bring to the table)

• Demonstrated excellence in client service
• High level of professionalism and confidentiality managing sensitive information with integrity and discretion
• Expert written and verbal communication skills
• Cross-functional collaboration skills with the ability to work well with stakeholders and colleagues at all levels; team player with low-ego

SKILLS & QUALIFICATIONS REQUIRED:

• Bachelor's Degree in related field
• The ideal candidate must have a minimum of 5 years of progressive experience in Learning & Development with emphasis on soft or business skill development.
• Experience designing ILT and VILT learning experiences
• Experience creating e-learning
• Proficiency using Articulate for authoring e-learning
• Subject matter knowledge in leadership theories and talent management principles
• Demonstrated proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, and Word)
• Ability to travel is required - Most training scheduled well in advance.

SKILLS & QUALIFICATIONS PREFERRED:

• Experience working with highly analytical stakeholders and learners
• Experience working with a decentralized corporate structure
• Certification in one or more leadership development courses, DiSC, Situational Leadership, Crucial Conversations, Change Management, Conflict Management, etc.

COMPENSATION:

The salary range is $65,000 to $105,000, depending on a combination of factors, including but not limited to education, relevant work experience, qualifications, skills, certifications, location, etc. This role is based out of the Milliman's Corporate office, but candidates can work remotely anywhere in the US.

ABOUT MILLIMAN:

Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

MILLIMAN BENEFITS AT A GLANCE:

At Milliman, we focus on creating an environment that recognizes - and meets - the personal and professional needs of the individual. We offer a competitive benefits package which includes:

• Medical, dental and vision coverage for employees and their dependents, including domestic partners
• A 401(k) plan with matching program, and profit sharing contribution
• Employee Assistance Program (EAP)
• A discretionary bonus program
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue
• 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
• A minimum of 8 paid holidays
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)