Learning & Development Specialist

Q2 seeks a Learning and Development Specialist to lead end-end building, management and delivery of critical professional development programs for a growing, dynamic global company. As a learning-focused organization, you will be instrumental in delivering Q2’s global talent development strategy by building high energy, engaging facilitation experiences with focus on measurement and adaptability.

Focus areas for this role include leading design, development and implementation of existing and to be defined coursework and Q2’s performance management practice. Learning experiences range from general leadership, professional development, D&I and multi-cycle annual performance reviews. As part of the Talent Development team, this role will also drive key operations of the organization. In addition, the candidate will serve as a talent solutions consultant and partner closely with leaders and HR business partners to offer relevant, viable development solutions to address business needs. The successful candidate will have experience leveraging multiple delivery mechanisms, including classroom, on-demand e-learning modules, as well as micro-learning tools.

As part of Q2’s People organization, the talent development team is instrumental in the future success of our 1500+ employees across the globe. We need your energy, enthusiasm and talents to strengthen our people, our company and the communities in which we serve.

RESPONSIBILITIES:

• Manage projects from inception to delivery; plan projects in advance, and ensure buy-in from peers, leaders, and key stakeholders; Partner and consult with HR colleagues and other stakeholders to understand needs, create training plans, broker offerings with outside vendors as needed and assess impact
• Drive company-wide performance management program including all facets of design, communications, training and reporting/compliance
• Create and deliver products that can easily be implemented and supported globally; Operate with holistic view – able to see big picture with strong drive for delivery of high-quality work
• Research new eLearning tools, industry trends in learning design offering greater scale and efficiency worldwide
• Build, test and deliver high-quality interactive training to support our commitment to talent development and increase retention and transfer of both technical and non-technical subject matter
• Serve as project manager including daily logistics of executing programs including classroom/lab set up and breakdown, coordination of training facilities and materials, communication with trainees, and post-workshop collection of evaluation/feedback
• Manage and measure work through identification of objectives/goals and business outcomes, clear measurement models and closed loop feedback process driving continuous improvement
• Demonstrate commanding presence and expertise in the classroom that engages audiences
• Apply experiential learning principles and a “workshop mindset” to deliver transformative multi-modal opportunities for learning and grow our current portfolio (i.e., micro-learning, AR/VR, experiential learning hackathons, pod casts, etc.)
• Market learning solutions and tools broadly internally using a variety of communication vehicles
• Consult with US and international teams with design and delivery needs to team members worldwide
• Work cross-functionally and collaboratively with other L&D team members as well as the broader HR organization

QUALIFICATIONS:

• Typically requires a Bachelor’s degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
• Experience working in a fast-paced environment
• Deadline focused, organized and able to prioritize multiple projects
• Deep understanding of adult learning theory, design and delivery
• Expert presentation and training facilitation skills, both in-person and virtual
• Excellent verbal and written communication skills
• Exceptional consulting and coaching skills for all levels within the organization
• Understands impact of emerging learning trends and their implications for and its customers
• Prior adult learning facilitation required
• Demonstrated engagements with leaders at all levels
• Proven problem solving and decision-making abilities
• Ability to work independently with solutions-focused approach

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At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.