Learning & Development Specialist Sr.

M Financial Group is a community of leaders comprising the best and brightest minds in our industry. By combining individuals' expertise and skill, M Financial Group has become a powerful force committed to advancing the interests of our industry, communities, and clients for over 40 years. M's solutions are rooted in the diverse expertise of our team, our collaborative approach to innovation and our comprehensive support.

We embrace a progressive, dynamic mindset for every role. M Financial Group provides a professional community that actively supports individuals with diverse backgrounds and perspectives who come together to build and support best-in-class solutions. If you're looking to be a part of a high performing, collaborative, and dedicated team, M Financial Group is in search of our first Learning and Deveopment Specialist Sr. to join our team.

In alignment with the company's business goals and objectives, the Learning & Development Consultant is responsible for the design, development, and implementation/delivery of innovative training and development programs and learning solutions that can develop and strengthen the knowledge, skills, and abilities of the company's workforce. Responsibilities will include assessing employee and organizational needs, designing scalable training solutions, ensuring smooth delivery of solutions, and making continuous improvements to adapt to changing business needs.

ESSENTIAL FUNCTIONS

• Actively participate in the planning and design of curriculum using adult learning methodology; ensure courses address appropriate skill sets, stimulate learning, and motivate employees
• Coordinate and facilitate (or co-facilitate) classroom training, webinars and conference calls on a variety of functional, technical and leadership topics
• Use learning design courseware to create, edit and/or update e-learning modules in the learning management system
• Develop or customize training manuals, guides, job aids, visual aids and course materials that can be delivered either in a physical classroom or a virtual setting
• Continually evaluate training solutions for quality, business impact and scalability
• Maintain and update employee resources and tools in the learning management system
• Handle employee LMS-related inquiries and work with the vendor, if appropriate, to resolve system problems/errors
• Work closely with team members and Human Resources to maximize the use of resources, knowledge, and best practices
• Assist with special department or organizational projects, as assigned
• Perform other duties, as assigned by the Learning & Development Manager

MINIMUM QUALIFICATIONS

• Strong classroom presence and dynamic presentation skills
• Proven organizational and project management skills that ensure on-time execution of deliverables
• Strong interpersonal skills: viewed as a team player who encourages and models collaboration and builds and maintains strong, effective business partnerships
• Comprehensive knowledge of adult learning theory, diverse learning styles and adult motivational techniques
• Proven ability to design and deliver creative and effective presentations and webinars that will enhance the participant's learning experience
• Ability to conduct needs assessments, identify problems and opportunities for improvement, problem solve, make recommendations for needed change, and then take necessary, appropriate course of action
• Demonstrated excellent oral and written communication skills to interact and effectively and professionally with all levels of employees in the organization
• Outstanding interpersonal, coaching, and leadership skills and the ability to influence across various leadership levels
• Ability to react quickly and positively in constantly changing environments
• Demonstrated ability to work independently, remain on task, handle multiple projects simultaneously, and meet strict deadlines
• Strong technical aptitude along with immediate/advanced skills in Microsoft Word, Excel, and PowerPoint

PREFERRED SKILLS/EXPERIENCE

• Minimum of two (2) years' experience in the delivery and group facilitation of training via multiple instructional methods (classroom, webinars, e-learning, one-on-one)
• Working knowledge of adult learning theory, diverse learning styles and adult motivational techniques
• Minimum of two (2) years' experience designing and developing e-learning, web-based and classroom training courses
• Experience working with web-based training technology, e.g., WebEx, Zoom, Teams or Citrix
• Experience working with courseware design programs (e.g., Articulate 360) and learning management systems
• Experience evaluating the effectiveness of training
• Experience in managing projects
• College degree or work experience in a related field such as Organizational Development, Training, Human Resources, Education, or Business Communications

Job Conditions and Environment:

• Hybrid work environment offering a blend of virtual/work from home and onsite days designed to support flexibility
• Normal office environment/desk assignment
• Extensive use of PCs, computer terminal, display, keyboard, and mouse
• Extensive close work with documents, publications, databases, and spreadsheets
• Potential for light travel (>10%)

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.