Learning & Inclusion Specialist

TBWAMedia Arts Lab (or MAL as you’ll hear us called) is the bespoke global advertising agency dedicated solely to Apple. Our mission is to create smart, simple and iconic work that transforms business and makes culture for the world’s best brand.

We believe that what MAL creates belongs to everyone; and everyone belongs at MAL. We think creativity lives in open, safe and brave spaces, where diverse perspectives can come together, free of prejudice and discrimination. We strive to be a partnership of equals. Everyone has a role to play here, and we invite you to bring your fully authentic and crazy selves to this space. Together, we’ll do the best work we’ve ever done.

We’re headquartered in Los Angeles, California, with 5 further international hubs and over 800 people making great work for Apple in 26 markets around the globe. We’d love to meet you!

The Learning and Inclusion Specialist assists in the design, implementation, facilitation and scaling of MAL's training and DEI programs.

With a DEI-centric lens, this role will assess developmental needs, identify learning solutions, and design and implement tailored L&D programs. Provides administrative and logistical support for all learning activities, DEI programming and initiatives within the MAL community and its Employee Resource Groups (ERG’s).

Learning Responsibilities:

• Provides administrative and logistical support for all L&D and DEI Programs.
• Identifies learning and development needs and designs and delivers training content and materials for in-house programs.
• Monitors and reviews the progress of learning and learners. Evaluates the effectiveness and impact of learning and development programs.
• Designs, implements, and analyzes engagement/climate surveys, engagement activities, career plans/paths, succession maps.
• Partners with external vendors and content providers to ensure that projects meet organizational quality standards. Evaluates potential service providers and oversees delivery of service.
• Tracks budget expenditures and processes invoices related to learning activities.

DEI Responsibilities:

• Ensures all programs have DEI principles included in content.
• Active member of DEI committees and Employee Resource Groups.
• Oversees DEI activities and fosters a culture of inclusion and belonging.
• Builds and grows relationships with external DEI stakeholders - organizations, leaders, and facilitators.
• Drives awareness, interest, and participation in DEI programs and initiatives through compelling messaging and storytelling.
• Provides guidance and direction to the ERGs, in the planning and implementation of their programs, initiatives, and activities as well as hands-on logistical and administrative support for ERG activities.
• Tracks budget expenditures and processes invoices related to DEI and ERG activities.

Preferred Qualifications:

• Degree or equivalent experience in business administration, human resources, organizational behavior, psychology, education or another related discipline or field of study preferred.
• 3+ years’ experience in a learning and inclusion role, preferably in a creative environment.
• Certification, coursework, or experience in Psychometric/Behavioral/Coaching - MBTI, DISC, Gallup, or Predictive Index.
• Knowledge of DEI, organizational systems, human behavior, and learning development theory.
• Knowledge of a variety of learning methodologies and tools to ensure effectiveness of learning and inclusion programs.
• Experience with learning and development programming; including leadership/professional development and technical training.
• Experience with a variety of multimedia training systems, software, platforms, and Learning Management Systems (LMS/LXP).
• Experience with evaluating and researching training needs and alternatives and the designing and implementation of learning and development solutions.
• Knowledge of methods of diversity, equity, and inclusion as well as the contexts, cultures, and subcultures within organizations.