Learning Intelligence Specialist

About the job

In this role, you will relate business objectives with measurable outcomes and deliver actionable recommendations based on data. As part of the Learning Intelligence and Operations team, you will collaborate to develop predictive models to be used as part of the sensing strategy for Learning and Careers, as well as develop standard reports and dashboards. You'll deliver analysis on the performance of learning experiences, and the operational effectiveness/efficiency of learning at Red Hat.

What you will do

• Partner with Learning Experience Managers (LXM) who are accountable for executing measurement plans
• Learning Experience Specialist builds and maintains the Consumption, Reaction, and Learning data dashboards for each portfolio, ensuring that data is accurate and updated routinely.
• Develop predictive models to support consultative work of LXMs and Role Architects (RA) sensing learning needs of targeted audiences.
• Act in data consulting capacity for Learning & Careers (L&C) team to help interpret data and ensure correct conclusions and actions are reached.
• Obtain access to non-learning data to be able to measure the performance impact of learning experiences.
• Consult with stakeholders and collaborate with data analysts in learning space to identify marketing data needs and develop useful information aimed at answering key business questions.
• Deliver standard business reports and dashboards while supporting regular ad hoc analysis and reporting requests.
• Enable easy access to data and reports to promote a culture of data-driven decision making in L&C as well as for wider learning at Red Hat
• Ensure we have a scalable reporting solution by enabling self-service reporting for core reporting requirements.
• Advise on interpretation of learning data and provide insights, observations, and recommendations.
• Maintain integrity of learning data through delivery of validated, accurate reports.
• Partner with Learning Platform Managers (LPM) to provide requirements for additional data integrations and or addition of data elements to the L&C unified data store.
• Develop and/or provide requirements to coordinate the work for developing/maintaining Tableau dashboards using a managed services team.
• Manage and maintain the learning data store for L&C and tenant/partner use cases.
• Data Stewardship to manage access, quality, and appropriate use and interpretation of all learning data in the learning ecosystem.

What you will bring

• Data Literacy
• Data Analytics
• Data Visualization
• Consulting
• Change Management
• Learning Science
• Customer Experience
• Vendor Management

Advanced skills in:

• Marketing
• Design Thinking
• Data Modeling
• Predictive Modeling
• Adaptive Learning
• Understand the latest learning industry trends and best practices

The salary range for this position is $83,840 - $134,150. Actual offer will be based on your qualifications.

#LI-LS1