Learning Management System Administrator

A Career at Rheem: Where Comfort Is Your Calling

Rheem employees are dedicated to deliver just the right degree of comfort to our clients and customers while saving energy, water, and by supporting a more sustainable future. As a leading global manufacturer of heating, cooling, and water heating equipment, Rheem Manufacturing is revolutionizing the way you interact with our products. It is an exciting challenge that requires a team of talented and passionate individuals with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on our teams to power our innovations. Join Rheem and help shape the future of products that impact lives every day!

We are on a mission to expand our portfolio and solutions to drive channel and customer loyalty while also supporting global efforts such as decarbonization and sustainability. Using the power of our innovative products, our goal is to create value for our customers and take a leadership role in the market.

We are transforming the way we do business by changing how we think - learn more about joining our team!

As a Learning Management System Administrator you will lead and work as if employees and managers are your customers, collaborating with team members at all levels and providing consultative problem solving where the solution may not be immediately apparent. You will be our resident expert on learning delivery through the Learning Management System (LMS) and offer invaluable insights that enhance the learning experience for all users. You must possess strong technical expertise and proficiency in working with various software applications. Additionally, you should be able to communicate effectively with internal stakeholders ensuring that you clearly understand their requirements and provide optimal service to meet their needs.

This position will serve our Enterprise Division, located in Atlanta, GA.

WHAT YOU'LL DO

• Own the strategic use and implementation of Rheem's LMS, including policy establishment and governance.
• Establish, maintain, and tailor the LMS to align with the organization's requirements including but not limited to establishing certifications, learning paths, and engagement programs.
• Establish and maintain communication with LMS owners and stakeholders across the organization to ensure that business needs related to learning delivery are met.
• Generate custom reports for various stakeholders in order to provide valuation insights into the effectiveness of training programs and allow for data-driven decision-making.
• Employ learning analytics tools to discern trends that reveal the system's usage, identify areas for improvement, and make recommendations to optimize the system's impact.
• Maintain current and well-organized LMS documentation to facilitate system operations and streamline stakeholder communication.
• Provide user support and LMS maintenance along with managing integrations with internal and external systems to ensure seamless operation and data flow.

Qualifications:

WHAT YOU NEED

• Bachelor's degree required

• 7+ years of experience with digital learning tools and managing a global LMS in a matrixed environment

• Previous experience successfully implementing an LMS

• Solutions-oriented, critical thinking, problem-solving

• Strong collaborator who seeks and embraces diverse perspectives

• Ability and desire to work both as a team member and independently

• Excellent oral and written communication skills

• Strong business acumen with attention to detail

• Problem solver, who seeks to find and solve for the root cause of problems versus falling in love with a particular solution

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING OTHERS, you will be expected to demonstrate the following competencies and behaviors:

• Building Talent

• Building Trusted Relationships

• Delegating Tasks

• Aligning Performance for Success

• Executing/Leading the Team

• Supporting Innovation

• Facilitating Change

• Applying Business Knowledge

• Problem Solving & Decision Making

• Customer-Orientation

• Influencing

• Fostering Relationships/Emotional Intelligence

• Communicating with Impact

Rheem is an Equal Opportunity Employer

Notice to Third Party Recruitment Agencies:

Please note that Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.

In the event a recruiter or agency submits a resume or candidate without an agreement, Rheem and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, will become the property of Rheem.

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