Learning Program Manager

Overview:

We don’t simply hire employees. We invest in them. When you work at Chatham, we empower you — offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day.

The Learning Program Manager will help Chatham employees thrive as a member of the Learning and Development function within the People team. Reporting to the Director of L&D, they are responsible for organizing, implementing, and updating Chatham’s core learning and development programs. They will ensure that appropriate tools, processes, and systems are engaged to deliver effective company-wide programs. At a team level, they will guide project management and help make sure the team is progressing toward goals.

In this role you will:

• Collaborate with Chatham’s Learning Experience Designer to create, update, and drive engaging learning and development programs across Chatham (e.g. new hire, leadership)
• Work to ensure programs are scalable, sustainable, and accessible for a growing global organization
• Manage program progress, scheduling, roadmaps, timelines, communication plans, and deliverables for L&D
• Work across People Team to coordinate cross-functional program logistics
• Conduct trainings or webinars and create communications to educate employees on programs
• Leverage various productivity and learning technologies to streamline and deliver effective learning programs
• Utilize metrics and data analysis to drive process, strategy, and provide ongoing analysis of learning programs across the organization
• Clearly communicate priorities and timelines to L&D team and stakeholders
• Apply a growth mindset in all activities, including seeking out evidence-based practices and making innovative recommendations to improve programs
• Deliver metric-driven status reports to leaders on core learning programs

Your Impact: 

As a Learning Program Manager, you will have the opportunity to impact our organization globally by fostering a culture of continuous learning and development. The processes you put into place will help develop engaged employees who thrive professionally and personally. You will provide all of our employees with access to learning programs that elevate them to do more excellent work. This person will shape how people learn at Chatham as you examine research, pilot new opportunities, and push limits.

Contributors to your success:  

• Bachelor’s degree
• Credentials in program/project management
• 3+ years of experience managing corporate learning and development programs and projects
• Expert project management and time management skills
• High proficiency in MS Office, Slack, and Asana project management tool
• High degree of accuracy and thoroughness, very detailed and process oriented, monitors own work to ensure quality, and uses feedback to improve performance
• Excellent written and communication skills
• Experience using corporate learning management systems, learning experience platforms, and HRIS platforms
• Ability to work effectively with virtual teams and accommodate time differences.
• Understanding of basic learning and development strategies or instructional design methods
• Ability to measure program effectiveness
• Strong presentation and interpersonal communication skills, including the ability to work cross functionally with a variety of stakeholders
• Ability to seek and apply constructive feedback as well as give positive and constructive feedback
• Identify and resolve problems in a timely manner, gathering and analyzing information skillfully
• Able to adapt to changes in the work environment, manage competing demands, and deal with frequent changes, delays, or unexpected events
• Consistently at work and on time, following instructions, responding to management direction, and soliciting feedback to improve performance

About Chatham Financial:
Chatham Financial is the largest independent financial risk management advisory and technology firm. A leader in debt and derivative solutions, Chatham provides clients with access to in-depth knowledge, innovative tools, and an incomparable team of over 600 employees to help mitigate risks associated with interest rate, foreign currency, and commodity exposures. Founded in 1991, Chatham serves more than 3,000 companies across a wide range of industries — handling over $750 billion in transaction volume annually and helping businesses maximize their value in the capital markets, every day. To learn more, visit chathamfinancial.com.

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