Learning Specialist

Alma · Remote

Company

Alma

Location

Remote

Type

Full Time

Job Description

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 11,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022. 

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Candidate Interview Guide

Learning Specialist

We are looking for a human-first, detail-oriented, and creative Learning Specialist to join the Alma team; someone with a deep commitment to learning and growth. In this role, you will report to the Learning & Development Manager and play a pivotal role in helping facilitate, design, and implement training programs for all Alma employees. You will eventually oversee our New Hire training (Day 1 Orientation, Compliance training, etc) and provide continuous support to other learning programs such as Diversity, Equity, and Inclusion training initiatives, manager training, and skills training. You will be a key part of our new Learning & Development team where we are beginning to plan, scope, design, and implement new training programs.

What you’ll do:

  • Support the Learning and Development Manager in designing, facilitating, evaluating, and managing training programs across the organization
  • Facilitate training to employees at all levels within the organization including leading our bi-weekly New Hire Orientation
  • Serve as a Learning Management System (LMS) administrator
    • Maintain the Human Resource Information System (HRIS) and LMS learning records in partnership with a People Operations Specialist (including adding new hires, removing terms, managing learner groups and enrollments, managing rosters, etc.)
    • Upload new courses and maintain learning curricula
    • Manage the learning course catalog in the LMS including the administration and management of courses and online resources
    • Create, run and analyze reports for compliance and metrics reporting
  • Support L&D Manager in designing and developing learner facing materials such as job aids, toolkits, video tutorials, elearnings and session materials
  • Evaluate learning effectiveness through passive and active data analysis and surveying, and recommend actions based on the data in partnership with the L&D Manager
  • Demonstrate flexibility and agility in reacting to changing business needs

Who you are:

  • You have 1-2+ years of experience in a Learning & Development role including direct exposure to training (i.e. facilitation, instructional design, and Learning Management System)
  • You have experience facilitating virtual trainings using a meeting tool such as Zoom or Google Meets
  • You have experience as an administrator in a Learning Management System (we use Docebo); specifically with user management, course & enrollment management, completion reporting and tracking
  • You have knowledge of adult learning theories and principles to design effective learning programs for adult learners
  • You have experience in developing training materials (slide decks, job aids, facilitator guides, etc.).
  • You have a strong eye for visual and professional appeal and are passionate about building engaging and interactive learning experiences that aligns with our brand
  • You have an awareness of and sensitivity to cultural and diversity-related considerations in training and development
  • You have strong project management experience and are able to simultaneously manage multiple projects with different stakeholders
  • You have a strong attention to detail and are a self-starter with the ability to learn quickly

Benefits:

  • We’re a remote-first company 
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
  • 401k plan (Roth and traditional)
  • Free Alma platform access 
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend to power your wifi, lunches, coffee, etc 
  • Pet discount program through United Pet Care 
  • Financial perks and rewards through BenefitHub
  • Free EAP access through LifeWorks 
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans 
  • 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Flexible PTO

Salary Band: $85,000 - $110,000

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.

Apply Now

Date Posted

09/20/2023

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16

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