Learning/Development Director

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.

The Learning & Development Director is responsible for the design, development and facilitation of innovative learning solutions, which align with the Company's long-term strategies and career development tracks. This role will serve as an internal consultant, partnering with senior leaders to support their learning needs and drive organizational effectiveness and performance. Performs other projects and duties as assigned.

Essential Functions, Duties, and Responsibilities:

• Design and lead Learning & Development vision.
• Develop strategic plan for L&D efforts and manage resource allocation.
• Conduct needs assessment with executive stakeholders to review current training programs and conduct gap analysis, and make recommendations on improving and expanding enterprise-wide and client-based learning.
• Partner with internal customers and subject matter experts to create training strategies, develop curriculum, and determine delivery methods for knowledge transfer and overall course and program effectiveness.
• Build and maintain strong relationships with business and learning stakeholders to establish recurring discussions and ensure ongoing program relevance.
• Develop leadership development programs which align with organizational goals, to include content development and delivery and/or identification of vendors and SMEs.
• Provide oversight and/or develop learning materials for instructor-led, blended learning, WebEx, conversion, and other training programs.
• Lead Learning & Development team in the development and delivery of learning solutions. Provide training and coaching to develop and hold staff accountable for performance.
• Participate in leadership meetings and work closely with Team Leads in order to stay current on client strategies and objectives.
• Maintain effective communication, coordination and working relationships across the company.
• Measure effectiveness of learning programs, including initial evaluation, training statistics, and return on investment.
• Oversee the maintenance and response to learning metrics on qualitative and quantitative aspects of training programs and effectiveness.
• Manage training related vendor relationships and conduct contract negotiations.
• Develop and manage the learning and development budget.
• Oversee and monitor LMS and compliance training administration.
• Establish and lead Ameris Bank L&D Strategic Council.

Required Knowledge, Skills and Competencies:

• Strong business acumen with demonstrated success creating learning strategies, designing and delivering learning curriculum, including leadership development programs.
• Strong knowledge of adult learning principles and knowledge in instructional design methodology in classroom facilitation, blended learning and eLearning formats.
• Relationship management skills including the ability to communicate, influence and coach at the senior leader level.
• Proven experience with LMS implementation and administration.
• Advanced interpersonal skills and ability to communicate effectively, convey information clearly, and represent the department brand across all levels in the business.
• Ability to lead and develop leaders and remote teams.
• Exceptional planning, project management, and execution skills.
• Strong knowledge of Microsoft products (Word, Excel, PowerPoint) along with core system and HRIS experience.
• Ability to produce training materials (leader's guide, participant workbooks, visual learning aides).
• Position may require up to 25% travel.

Industry and Work Experience:

• 10+ years' experience in learning and development, preferably within the financial services industry.
• 5+ years' experience directing the learning and development function.
• 5+ years' experience in the financial services industry.
• Experience working with complex client groups and senior management.
• Prior management experience and proven ability to lead and develop team members and job functions.

Academic:

• Bachelor's degree required, preferably in Human Resources or Business Administration.

Benefits Available to Employees:

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

• Medical, Dental and Vision Insurance
  • Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
• Life Insurance provided at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan
• Ameris Bank matches 50% of your first 8% of contributions to the plan
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life & Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• Employee Advocacy Program
• Tickets at Work (Entertainment discounts for Ameris Bank Employees)
• Verizon Discount (Associated discount up to 18%)
• Wellness Discounts for Medical Premiums and Other Rewards
• Employee Referral Incentive
• Education Assistance
• Employee Resource Groups

Banking Advantages for Employees:

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

• Free Interest Checking
• Free Safe Deposit Box
• Free Money Orders, Travelers' Checks and Cashier Checks
• Discount on Mortgage Origination Fee
• Free Online Banking and Free Unlimited Online Bill Payment
• Employee Banking Perks

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)