Leasing Sales Agent
Job Description
- Kasa offers flexible accommodations for guests in dozens of markets nationwide. We partner with multifamily and hospitality property owners to offer various unit types in our portfolio, including short-term rental apartments, Apart-Hotels, and traditional hotel rooms across price and luxury tiers. The Leasing Agent is a role that will be laser-focused on building revenue by finding & managing mid-term rental revenue opportunities, fulfilling bookings for clients, and supporting client management, with the shared goal of driving incremental revenue & repeat business to the organization.
- The Leasing Agent will report to the Director of Sales and work closely with the Yield Management, Reservations, and Operations teams.
- Your background should demonstrate a commitment to excellence in executing mid-term leases, building strong relationships with corporate accounts, and meeting revenue targets.
- Minimum 2 years of revenue-based experience in the apartment leasing or corporate housing industry
- Based in the Chicago-area
- Strong understanding of lease terms and contracts
- Strong understanding of the hospitality industry's reservations landscape and the real estate industry's rental/leasing landscape
- Strong ability to see projects through from beginning to end; an organized person who loves to multi-task and thrives on managing multiple projects at the same time
- Super-communicator, both internally and externally, with strong interpersonal skills; ability to collaborate and build strong relationships to drive partner satisfaction and growth
- Proven ability to improve and/or streamline processes in a growing, changing, and complex environment
- You have an existing customer base in Chicago
- You have worked in the hospitality industry at some point in your career
- You have worked in corporate housing before
- You're skilled in Google suites of products, Slack, Click-Up, and other sales enablement tools
- Achieved a 35% conversion rate on existing channel requests
- Built a strong portfolio of partners who provide off-peak revenue production
- Meaningfully influenced and supported overhauling our Operational and leasing processes
- Become a respected leader and thought partner by the Kasa leadership team and other departments you interact with
- Like any role at a fast-paced start-up, there is no ‘typical day’, but your primary responsibility will be to drive top-line and ancillary revenue streams by filling need periods for each property assigned through mid-term rental opportunities. To achieve your goals, you'll be expected to do the following:
- Book and manage mid-term (1-3+month) reservation requests from incoming channels; manage the process from beginning to end, including lead management, guest communication, rate quoting, availability, contract needs, and guest follow-up
- Worked with our Ops teams for specific processes and lessee-related needs
- Manage mid-term (1-3+month) reservation extension requests with renewals and support
- Proactively identify and build new relationships from target account identification, to contract negotiation and signing, to account nurturing, and to grow Kasa's mid-term rental base
- Partner with our Revenue Management team on rental rates
- Collaborate with internal cross-functional teams including customer guest services, legal, and others that work directly with the sales organization
- Ensure all leads are accurately entered into and managed in our sales CRM
- Track wins and total revenue accountable to your program
- You will also get to participate in company-wide meetings where we discuss the business, interact with leaders from other departments, and share our ideas to help grow Kasa. Our culture is based on a remote work environment where we take pride in getting to know each other and what drives us
- ✈ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a 50% discount on any night for friends and family
- 📈 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 50% of the first 4% of deferred salary
- 💰 Competitive Pay: We offer base pay at or above market rates plus additional earning opportunities based on the position
- 🩺 Health Coverage: We've invested in comprehensive health insurance options to help when you need it most
Kasa is building a global accommodations brand unlike any other. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well priced, trustworthy, and that offers a large selection of great locations. Our guests enjoy seamless check-ins, spacious apartments, and attractive amenities, helping them feel right at home. If anything comes up, our remote guest experience team is available 24/7, ensuring our hospitality is always felt, though rarely seen.
Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays. Our products and systems unlock unparalleled flexibility to operate anywhere from a few Kasa to a few hundred Kasas in any type of building, in just about any location. We currently have Kasas in over 17 states and are expanding into new markets all the time.
All of this is made possible by our team members, each of whom plays a critical role in fulfilling our vision and mission. We strive to foster a culture that values feedback, support, and collaboration throughout the organization. As a remote-first company, we work hard to bridge the gap of distance through initiatives that foster connection across Kasa. A few examples include lively All-Hands meetings, department get-togethers (online and in-person), and teamwide celebrations of important milestones. We offer benefits that encourage team members to stay at Kasa properties to experience our product firsthand and meet local team members when nearby. Guests are crucial to Kasa’s mission. Accordingly, every new Kasa team member gets trained in our Guest Experience Akademy during their onboarding.
Our team is fortunate to have diverse backgrounds, personalities, and experiences united by a commitment to excellence and passion for our industry. If Kasa’s vision and culture speak to you, and you’re up for the challenge of building a company on the cutting edge of real estate, we would love to have you on our team!
Kasa Living is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the form i-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.
Date Posted
08/10/2022
Views
6
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