Leave of Absence and Benefits Coordinator

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

We are currently looking for a Leave of Absence & Benefits Coordinator to join our growing HR team! In this role, you will report directly to the Health and Wellness Benefits Manager. You will be responsible for the day-to-day administration of employee leaves of absence and supporting health and welfare and retirement savings benefit plans. You will regularly work with insurance brokers and plan carriers on benefit-related matters. You will provide special guidance and assistance to all locations on various employee benefit plans and leaves of absence and surveys industry market trends to determine company’s competitive position in employee benefits. 

As Leave of Absence & Benefits Coordinator, your duties will include: 

• Administer and track all employee leave programs (FMLA, Short Term Disability, Long Term Disability), including parental leave, medical or disability leave, military leave, or unpaid leave 
• Facilitate the Americans with Disabilities Act (ADA) interactive process with employees and managers, inducing the development of alternate work arrangements 
• Respond to questions from Leaves and Benefits email inboxes pertaining to LOA offerings, benefit plans, benefits enrollments, status changes, and other general inquiries to ensure quick, equitable, courteous resolution 
• Support the development of training materials for HR Managers/HR Business Partner with managers to better understand benefits and leave process. 
• Work closely with legal counsel and HR Operations to ensure leave policies are updated and in compliance with all federal, state, and local regulations. 
• Administer all employee benefits programs, including, but not limited to, Health and Welfare, 401k, and Leave of Absence 
• Assist with annual enrollment planning, set up and communication process as well as annual retirement plan audit 
• Assist with employee benefits plans and works with insurance brokers and plan carriers on data requests 
• Conduct monthly and quarterly benefits enrollment audits 
• Assure company compliance and provisions with Employee Retirement Income Security Act of 1974 (ERISA) activities, supervising preparation of reports and application required by law to be filed with federal and state agencies, such as IRS, DOL, insurance commissioners, and other regulatory agencies 
• Prepare data/reports for Health & Welfare and 401k non-discrimination testing, surveys, data transmissions, claims analysis, and special requests 
• Research and remain current on all market benefit trends to ensure Brightspeed remains competitive with benefit offerings 

Qualifications

WHAT IT TAKES TO CATCH OUR EYE: 

• Bachelor’s degree required, Human Resources Management, Business Administration, Finance, Law, or related field preferred 
• 3+ years of experience in a corporate benefits role developing and administering health and welfare, disability, and retirement benefits 
• Excellent knowledge of federal and state benefits regulations and legislation (e.g., PPACA, ERISA, IRC, DOL, FMLA, ADAA, COBRA, HIPAA) 
• Excellent knowledge of technical aspects of benefits administration (e.g., discrimination testing and government reporting obligations) 
• Excellent written and oral communication, interpersonal and negotiation skills; ability to interact at all levels within and outside the organization 
• Strong analytical and quantitative abilities, including assessing utilization and cost impact 
• Excellent project management skills 
• Highly adaptable to changing business conditions and priorities 

BONUS POINTS FOR: 

• 5+ years of experience in a corporate benefits role developing and administering health and welfare, disability, and retirement benefits 
• Certified Employee Benefit Specialist (CEBS) 

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Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

For all applicants, please take a moment to review our Privacy Notices:

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice