Leave Specialist

At The Standard, you’ll join a team focused on putting our customers first.
Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.
We offer a caring culture where you can make a real difference, every day.
 
Ready to reach your highest potential? Let’s work together.

Job Summary

As a Leave Specialist, you will be responsible for overseeing and managing various types of employee leaves, including federal Family Medical Leave Act (FMLA), state-specific, and company-specific leaves. Your role will involve analyzing and securing information to make informed decisions about leave eligibility, resolving discrepancies, and tracking ongoing leave cases. You will be expected to provide exceptional customer service by addressing inquiries, communicating decisions, and ensuring accurate documentation. This role requires a balance of independent judgment and effective teamwork to handle complex leave issues and maintain compliance with statutory regulations.

Skills and Background You’ll Need

• Must have:

  • High School Diploma or GED required.
  • 2+ years of general office and customer service experience.
  • Proficiency in Microsoft Office Applications.
  • Working knowledge of FMLA, statutory, and company-specific leaves.

• Preferred:

  • Experience in leave, benefits, or disability claim management.
  • Ability to work in a team environment and handle confidential information with sensitivity.

Key Behaviors of a Successful Candidate

• Strong communication skills, both oral and written.
• Ability to analyze and resolve complex issues effectively.
• Exceptional customer service orientation with a focus on empathy and responsiveness.
• Capacity for independent judgment and decision-making.
• Adaptability in a dynamic work environment.

Why Join The Standard?

We have built an enduring legacy of stability, innovation, and financial strength thanks to the contributions of the talented, creative, and compassionate people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard, you can expect:

• A rich benefits package including a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off
• A supportive and responsive management approach
• Opportunities for career growth and advancement
• Paid time off to volunteer
• An employee giving program that double matches your donations to eligible nonprofits and schools
• Much more!

Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.

Salary Range:

19.00 - 24.40

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.