Legal Investigations Manager

The Legal Investigations team provides dedicated investigation support for the legal team. Legal Investigations team members provide operational subject matter expertise across a variety of Community Support and Trust related topics; they support fact investigations and serve as witnesses in litigated matters. 

The Legal Investigations manager supervises the team as well as operational aspects of the Legal Investigations Team. The manager will also assist with the execution and coordination of investigations and projects. The primary function of this role is to help drive team efficiency and productivity and be a thought leader in helping to remove blockers to success. This role works closely with the team and a lead paralegal to drive and execute on  operational projects as well as manage case work. This role will also work with our regional and global legal teams.

As a Legal Investigations manager you are expected to uphold the professionalism and confidentiality of the department at the highest level. You will engage with senior stakeholders for the resolution of problems and support legal stakeholders with knowledge and expertise on a wide range of topics. 

• Manage individual team members. 
• Provide general team support.
• Coordinate regional support as needed and promote collaboration and alignment across regional work.
• Drive team initiatives, including operational improvements.
• Actively develop and strengthen collaborative stakeholder relationships. 
• Participate as a witness in declarations, depositions, hearings, and trials.
• Manage complex, sensitive, and/or urgent investigations and research for legal matters and provide information and findings to various stakeholders.

• Communication: You can be relied upon to effectively synthesize and communicate complex ideas in a variety of settings, including written communication. You are able to convey the intended message in a clear and concise manner.
• Initiative: You understand the importance of working hard and being proactive. You are willing to invest your energy into new challenges. You are a self starter and are able to issue spot and escalate as necessary. 
• Problem Solving:  You are able to collaboratively and quickly propose effective solutions to a variety of situations.  You are creative in your problem solving and are able to use all resources available to you in order to come to an effective resolution. 

• Minimum  5-8 years experience working in a legal, policy or regulatory field preferred.
• Availability to work 40 hours a week. 
• Strong analytical skills and operational expertise.
• Ability to analyze data and prepare concise and accurate reports.
• Familiarity with the operation of our platform. 
• Strong attention to detail - ability to identify and flag potential issues to your manager.