Legal Operations Manager (Paralegal)

Position Summary

The Legal Operations Manager position provides an exciting opportunity for a legal operations professional to assist the Legal team by managing legal operations to  optimize the operational and organizational aspects of the department, including ensuring proper document maintenance, managing signature processes across the organization, and building a corporate document maintenance system. The Legal Operations Manager will work closely with the Chief Legal Officer and legal team, as well as internal clients at all levels. The Legal Operations Manager must be able to adapt to changing priorities and business needs and must be proactive in identifying areas of improvement and taking action to address them. 

The desired candidate is someone with a strong orientation to details, passion for organization, strong multi-tasking capability, ability to make critical decisions in a timely fashion, and strong capability to manage stakeholders. This opportunity will be fantastic for those who thrive in a fast-paced environment.

We are seeking a candidate that can hit the ground running and make an immediate impact whilst building new relationships. We expect you to be a strategic thinker with an eye on the details. You must be self-motivated, with the ability to work collaboratively with others and independently in a fast-paced environment.

About the job:

• Manage the signature process for all documents across the organization, including master service agreements, vendor agreements, corporate governance documents for local entities, and employment contracts for both internal and external employees.
• Establish and implement a streamlined, efficient process to track, monitor, and ensure all documents are signed in an efficient manner.
• Manage a team of legal assistants to coordinate signatures in various regions.
• In partnership with other departments/teams, maintain records for corporate board meetings, director and officer information, corporate record keeping, transaction execution, and governance policies.
• Assist with compliance and corporate governance matters for our international and domestic subsidiaries.
• Manage select Legal team workstreams in an efficient, organized manner, while seeking to continuously improve processes and systems.
• Support implementation and use of technology solutions to improve Legal operations.
• Manage NDA requests.
• Organize IP asset portfolio and oversee third-party licensing requests.
• Support responses to data requests, subpoenas, or other document requests in relation to litigation, government inquiries, or other areas.
• Generate templates, forms, tools, and guides to create efficiencies and provide opportunities for self-service.
• Ensure Legal team processes and systems work seamlessly and efficiently, driving continuous improvement to the operational functioning of the team.
• Proactively launch and execute plans for operational improvements.
• Provide regular communication (email, verbal, intranet, and other modes) with staff across all teams to support implementation of legal advice and Legal team communication across the organization.
• Create metrics, determining the right data to capture and identifying opportunities to do so, and report on and monitor progress to measure success, spot patterns, and identify hidden opportunities.
• Manage tracking information regarding litigation/contentious matters, select vendors, including outside counsel, and other .
• Identify opportunities to utilize vendors and outside counsel to expand capacity while maintaining a sustainable budget.
• Manage information governance and knowledge management for the Legal team:
• Ensure that all Legal team records are stored in secure, organized file systems to support shared knowledge and compliant record-keeping.
• Oversee implementation of document retention and destruction policy and legal hold process with the Compliance department.
• Create and implement protocols for sharing legal information.
• Handle other administrative responsibilities for the Chief Legal Officer.
• Perform other duties as assigned.

About your skills:

• Associate degree in paralegal studies, a paralegal certificate, or a Bachelor's degree preferred
• 3 to 5 years of professional experience in a business law-firm or in a corporate legal department
• Experience managing projects and people in a fast-paced, agile environment.
• Detail oriented with strong analytical abilities and problem-solving skills.
• Strong organizational, time management, and decision-making skills.
• A high level of discretion to handle confidential and sensitive information.
• Experience working for a global company with multiple offices is highly desired.
• Strong attention to detail and exactness in work.
• Must demonstrate proficiency in Microsoft Office (Work, PowerPoint, Excel, and Outlook).

About you:

• You are passionate about creating a compliance focused culture by implementing processes, controls, and policies. You are risk averse but understand what it means to ensure a company can grow.
• You want to build, create, monitor, and improve the approaches that the company.
• You thrive on ambiguity and constantly want to improve the overall function of the company.
• You love challenging yourself to improve and sharing your knowledge to empower others.
• You care about solving big, systemic problems. You look beyond the surface to understand root causes so that you can build long-term solutions for the whole ecosystem.
• Willing to work a varying schedule driven by Company demands.
• Ability to work on multiple projects and deals simultaneously.

Additional Qualifications

• Results oriented, proactive, quality-driven, customer-centric and strong attention to detail.
• Strong collaborative, relationship management skills with the ability to communicate and influence stakeholders at all levels.
• Proven ability to prioritize, problem-solve with a structured approach, and manage multiple projects of varying complexity.
• Candidates should have strong commercial acumen, a hunger to learn and develop and be able to thrive in a fast-paced working environment.
• Candidates will require excellent communication skills both in writing and orally, and strong familiarity and proficiency with Microsoft Office packages (Word, PowerPoint, and Excel).