Lending Solutions Specialist

As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy - which includes our team members.

BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGE

The Target Pay Range for this position is $24.90-$30.38 hourly. The full Pay Range is $20.20-$35.96 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU'LL MAKE:

As a Lending Solutions Specialist, you will be the primary point of contact for our members, providing expert guidance on consumer lending products, real estate secured loans, business lines of credit, and Visa products. You will play a crucial role in delivering top-notch service, driving sales, and maximizing member engagement. Your focus will be on understanding and addressing members' financial needs, expanding relationships, and promoting high-value added solutions

WHAT YOU'LL DO:

• Use Financial Services Experience: Adhere to BECU Competencies, Compliance, Regulatory, and Information Protection Requirements.

• Act as a Technical Resource: Use your experience with credit, including Business, Real Estate Secured, and Consumer Loans. Deepen and retain member relationships through full utilization of Member Advantage program and other BECU programs.

• Build Great People Skills: Conduct Interviews and Complete Loan Applications for Various Lending Products, Ensuring Accuracy and Thorough Documentation. Identify appropriate appraisal report options and provide automated valuations for real estate secured loans.

• Member Services: Focus on building high value added relationships to optimize BECU revenues and enhance member value. Utilize comprehensive knowledge of Credit Union key objectives, products, and services to effectively communicate recommendations for member needs.

• Collaborate with Your Team: Work with Internal Resources to Develop Cross-Division Sales and Member Engagement Strategies, Capture Market Opportunities, and Enhance the Member Experience. Mentor new employees on lending products, procedures, and application data entry.

As a Lending Solutions Specialist, you will be required to report onsite once a month to our Tukwila Financial Center or Spokane Center point facilities.

3-Week Training Schedule:

• Monday-Friday 8:00am - 5:00pm

After training operating hours:

• Monday-Friday 10:00am - 7:00pm

• Rotational Saturday's 9:00am - 1:00pm.

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor's degree in Business or equivalent work/educational experience.

• Minimum two years of financial service sales experience or three years combined experience with outbound sales and financial services.

• Solid understanding of the sales process and efficient sales pipeline management.

• Effective analytical and math skills with a high degree of accuracy.

• Ability to comply with SAFE Act legislation which requires annual registration as a Mortgage Loan Originator (MLO)

Desired Qualifications:

• Successful completion of consumer loans and member service training program with at least one year of experience as a Member Consultant.

• Experience in originating Lending Applications.

• Proficient verbal and written communication skills in English.

• Thorough knowledge of RESPA, HMDA, Fair Lending, ECOA, and HUD rules and regulations.

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.