Licensing Resource Specialist

SUMMARY OF RESPONSIBILITIES

The Compliance Licensing Specialist will be responsible for various compliance duties such as managing accurate and timely records of rental property and business licenses of FirstKey Home rental properties. The Compliance Licensing Analyst must exhibit a high level of professionalism and confidentiality at all times, provide customer service to our internal and external customers, and focus on resident experience and compliance.

ESSENTIAL DUTIES

• Maintain records related to rental property and business licenses.
• Compile the rental property and business license information in tracking software. Ensure timely filing and for reporting purposes.
• Submit new and renewal rental registration or business license forms based on the requirements of the municipalities and counties for markets relevant to FirstKey Homes.
• Maintain the site information in our system for all rental registration requirements for each market relevant to FirstKey Homes.
• Assess required licensing requirements in markets during the acquisition of rental properties.
• Coordinate with state and local agencies to ensure timely and efficient license acquisition and renewal.
• Research new or amended rental registration requirements for all relevant rental markets.
• Communicate licensing trends with Executive Management.
• Create internal policies and procedures regarding operations for properly acquiring rental property and business licenses.
• Ensure compliance with organization policies and government regulations.
• Assist in researching compliance requirements for various laws and regulations to which the company is subject.

• Research areas of the compliance risk assessment and provide input into the continuous assessment process to help ensure the risk assessment is kept up to date.
• This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s manager at any time based upon Company need.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS

• Primarily working indoors, office environment.
• May sit for several hours at a time.
• Prolonged exposure to computer screens.
• Repetitive use of hands to operate computers, printers, and copiers.
• May work non-standard hours to meet work requirements or established deadlines.

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s Degree in Legal Studies, Paralegal and/or Paralegal Certificate or similar area
• High proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• High proficiency with Adobe Acrobat
• Minimum 1 year compliance experience regarding regulatory matters in a corporate, financial, or legal environment
  

PREFERRED EDUCATION AND EXPERIENCE

• Experience working in property management, real estate or similar industry
• Experience interpreting and complying with HOA covenants
• Experience working in a fast pace, high-growth company

REQUIRED KNOWLEDGE

• Law— Knowledge of laws, legal codes, court procedures, precedents, regulations, and agency rules.
• Clerical— Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• Customer Service— Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  

REQUIRED SKILLS

• Critical Thinking— Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Time Management— Managing one's own time and the time of others.
• Monitoring— Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Reading Comprehension— Understanding written sentences and paragraphs in work related documents.
• Speaking— Talking to others to convey information effectively.
• Writing— Excellent written and verbal communication skills as appropriate for the needs of the audience.
  

WORK STYLES & BEHAVIORS

• Attention to Detail— Job requires being careful about detail and thorough in completing work tasks.
• Dependability — Being reliable, responsible, and dependable, and fulfilling obligations.
• Integrity — Being honest and ethical.
• Initiative— Job requires a willingness to take on responsibilities and challenges.
• Cooperation — Being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Independence— Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
• Adaptability/Flexibility — Being open to change (positive or negative) and to considerable variety in the workplace.

FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.