Lifecycle Sales Specialist - Nashville, TN

Job Title

Lifecycle Sales Specialist - Nashville, TN

Job Description

Job Posting Description

Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips*. Employees may request a reasonable accommodation.

If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.

*Montana employees are currently excluded from this requirement at this time.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Follow-up with customers on previous quotes to garner their level of interest and overcome any objections they may have with tact and creativity. Once customer is interested in making a purchase, you must follow proper procedures to finalize the sale in a prompt manner all while communicating with all stakeholders.

You are responsible for

• Follow up on FSE quotes with customer.
• Builds relationships with prospective customers with the primary focus on closing deals after FSE has generated quote.
• Uncover ways to overcome objections by working with customer to identify their challenges and working with FSEs, Account Managers, Finance Managers and others to find creative solutions.
• Maintain customer data/interactions in Salesforce
• Generate purchase orders to send them to order fulfillment. Work with order fulfillment to ensure orders are completed in a timely manner.
• Meets or exceeds opportunity follow-up and closure performance metrics set by management while also maintaining additional responsibilities.
• Incorporate Lean Thinking to generate and assist in continuous improvement projects.
• Additional duties as required.

You are part of

As a member of the Campaign Management Team, you will report directly to the Sales Operations Lead for Philips Health Systems, North America.

The Campaign Management Team in North America executes campaigns and qualifies leads for our Health Systems businesses in North America. Working closely with Field Marketing Managers, Events Team, Digital Marketing and Sales, we collaborate on the design and execute campaigns (mostly via telephone) to promote Philips solutions and uncover new leads to turn to opportunities to be included in the sales funnel.

To succeed in this role, you'll need a customer-first attitude and the following

• Bachelor's degree (preferably in Marketing) or equivalent combination of education and experience
• One to three years of marketing, sales or lead generation experience serving as a true customer advocate with a proven track record of success driving account needs or problems to resolution
• Excellent interpersonal and communication skills
• Possess a very strong phone presence for outbound calling
• Ability to apply persuasive selling skills via telephone to address customer needs

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

Company relocation benefits will not be provided for this position. For this position, you will reside in or within commuting distance to Nashville, TN.

Our Offer

Here at Philips WE ARE Working Together for a Better Tomorrow:

Philips' dedication to enriching lives is reflected in our company, our solutions, and a commitment to our people. Philips products lead to improved healthcare, faster diagnosis and better patient outcomes. Philips employees change lives every day.

We offer you the opportunity to personally contribute to Philips' achievement of growth objectives and ambition to improve the lives of 3 Billion people a year by 2030.

How we work at Philips

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

We believe in the importance of impactful collaboration: There's a certain energy when everyone's in the same room that can heighten idea generation and creative friction needed for problem-solving.

We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn't office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.

We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it's like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

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Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.