Live Ops QA Lead

Lead Software Quality Assurance Engineers are responsible for leading teams of Quality Assurance Engineers in the day-to-day testing of the game. Lead Software Quality Assurance Engineer are functional leads, lending a hand with testing as needed, while also mentoring and guiding their teams, providing feedback and support for team members, assessing risk and helping drive test strategy and planning, writing and maintaining test documentation and plans, and communicating with other departments and the QA Manager to ensure quality releases. 

The Lead Software Quality Assurance Engineer supervises a group of Test Engineers responsible for maintaining high standards of quality and reliability for development work on Jackpot Party Casino. They are responsible for managing the day-to-day assignments and test strategy for their team. They will act as a subject matter expert for software test methodologies and procedures in order to ensure testing efficiency and high level of quality. This role requires a forward thinking, critical problem solver who can communicate across the organization. 

*Candidates must live in Cedar Falls, IA*

Essential Job Functions: 

· Need for LiveOps QA experience is required***

· Directly manage a team of QA Professionals within their discipline (manual/automation).

· Communicate daily/weekly goals and monitor and report progress.

· Ensure that team members are working on the appropriate task in order to achieve goals.

· Develop and maintain a reporting structure for the team, that can track our current work and provide estimates on future work.

· Communicate with other departments within Social Gaming to prevent issues from arising and correct existing problems during the development cycle 

· Oversee and ensure that escalations of any product issues found during testing are properly communicated and resolved 

· Own continuous improvement for existing and new test processes and methodologies 

· Responsible for ensuring that proper communication regarding testing is maintained throughout the project lifecycle 

· Responsible for mentorship, evaluations, conflict resolution and recognition of the staff to maintain highly motivated and engaged employees 

· Ensure team members are identifying test needs based off acceptance criteria/ risks assessments based on code changes. 

· Implement software test methodologies/procedures/tools that provide value to the overall product development lifecycle 

· Handle escalations of any product issues found during testing and/or production to ensure that they are resolved 

· Participate in global QA initiatives 

Requirements

Education:  

· Bachelor’s Degree in Information Systems, Computer Science, or relevant area or equivalent experience 

Required Experience:  

· Minimum 5 years of experience in progressively responsible positions in field associated with software testing 

· At least 2 years of leading a Live Operations QA team 

· Must be able to work effectively in a fast-paced environment without direct supervision 

· Strong management and leadership skills with a proactive participative management style

· Must be able to manage others effectively in a fast-paced environment without direct supervision 

· Strong leadership skills with a proactive participative style 

Preferred Experience: 

· 2 years social game development 

· Experience testing multiplatform software- PC, web, mobile 

· Well versed in agile development methodologies 

Knowledge, Skills, & Abilities: 

· Knowledge of test methodologies and their implementation 

· Ability to work collaboratively with development partners to define acceptance/ exit criteria

· Ability to effectively develop and manage staff to meet current and future team goals 

· Ability to properly identify risks and can implement mitigation/elimination plans appropriately 

· Strong verbal and written communication skills 

· Ability to efficiently regulate, delegate, and prioritize tasks 

· Ability to meet quick deadlines and deliver precise, effective results in a fast-paced work environment

· Experience with JIRA a plus 

· Experience with XRAY a plus 

We are SciPlay! We make games!

At SciPlay, we are programmed to think untraditionally. From our yearly development conferences, shindigs, and new game launches, we believe in doing what you love and doing it well. We take great pride in our ability to create authentic experiences for players and we are excited to continue investing in our workforce, technology, and our data-driven approach, all with the mission of delighting our players long into the future. We believe that if we continue to stay passionate, set ambitious goals, live our values and play together, we will become the #1 social casino and casual gaming company in the world.

A few of our highlighted perks and benefits:

· Competitive salaries

· Paid Family Leave

· Paid Volunteer Time

· Annual bonuses, matching 401k, stock options, and other benefits

· Fully stocked Game Room featuring foosball tables, pool table, and arcade cabinets.

· Stocked Kitchen with Beverages and Snacks

· Open Office Concept with Ergonomic Seating and Standing Desks

· Summer Hours

· Hybrid Office

We don’t consider the above list “Culture” though. Culture at SciPlay is MUCH MORE than just that including, but not limited to:

· Culture League Dedicated to Employee Engagement and Fun

· Employee Resource Groups

· Mental Health Resources

· Career Roadmaps

· Annual Company Retreats

· Learning & Development Opportunities

· Management Training

· Leadership Book Clubs

· Empathic Leadership

· Work Life Balance

Company Values:

#beYOU

#playTOGETHER

#embraceCULTURE

#levelUP

#getRESULTS

#justWIN

Read More About Our Values Here:

https://www.sciplay.com/about-sciplay/sciplay-core-values/

 Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At SciPlay we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles we have! #beYOU

SciPlayers are humble. In the live environment of mobile game development, there’s no room for egos and the loudest voice doesn’t get their way here. We are diverse in our backgrounds and our experience, both professionally and personally, and we believe our differences are key to unlocking our super powers.

SciPlay Corporation and its affiliates (collectively, SciPlay) are committed to creating a workforce of credibility and dependability. As a prerequisite to employment with SciPlay (to the extent permitted by law), you shall be asked to consent to SciPlay conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SciPlay is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster. 

#LI-TD1 #LI-onsite