Live Team Associate

Ibotta is seeking a Live Team Associate to join our innovative team and contribute to our mission to Make Every Purchase Rewarding.

In this role, you will help ensure the completeness and quality of our product data and maintain assigned operational workflow queues. You will also support Live Team Analysts in troubleshooting live content issues and performing cross-functional ad-hoc data review requests. If you love problem solving, creating operational efficiencies and working with data, this position is for you!

This position is located in Denver, Colorado or with the option of full-time remote. Candidates must live in the United States.

What you will be doing: 

• Perform global product and retailer product catalog optimization workflows

• Maintain Quality workflows such as Customer Submitted UPC escalation and audits and receipt moderation queues

• Complete assigned workflows at a high level of independence under minimal supervision 

• Provide an “on-call” service on evenings and weekends to resolve or triage potential concerns that may arise 

• Complete special projects assigned by the Live team Senior manager

• Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere

What we are looking for:

• High school diploma or GED required; 4-year degree preferred (or equivalent working experience)

• Detail-oriented, organized, self-motivated, and a strong written and verbal communicator

• Working knowledge of the Ibotta app, Admin, Google, and Slack systems preferred

• Dedication to teamwork and a passion for aligning other teams with Ibotta’s goals and expectations

• Ability to adapt to changing environment – responsive when priorities change and able to pivot workflow accordingly

About Us:

Built in Denver, CO, Ibotta, Inc. ("I bought a...") is a free mobile shopping app that gives users cash back on groceries and more. Through our partnerships with brands and retailers like Procter & Gamble, Kraft Heinz, Kellogg, Amazon, Walmart, Target and Uber, we’ve delivered over $1.25B in cumulative cash rewards to our Savers. Guided by our values and our mission to make every purchase rewarding, we come to work energized by the business problems we get to solve, the technology we get to build, and the people we get to innovate (and have fun) with. Ibotta made Inc.’s 2020 list of the 5000 fastest-growing private companies in the U.S. for the third consecutive year. In 2019, we became the first mobile consumer technology company in Colorado to achieve $1B in valuation

Additional Details:

• This position is located in Denver, CO, or with the option of full-time remote, and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Lifestyle Spending Account, 401k match, and equity.

• Base compensation range: $40,000-$47,000. This compensation range is specific to the United States labor market and may be adjusted based on actual experience.

• Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard with race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status

• Applicants must be currently authorized to work in the United States on a full-time basis.

• For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.

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