LMS Administrator

EQUAL OPPORTUNITY EMPLOYER

Corden Pharma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Corden Pharma embraces fair hiring practices.

Corden Pharma is a leading full-service contract development and manufacturing organization (CDMO) of active pharmaceutical ingredients (APIs), excipients, and pharmaceuticals Drug Products (DP) and packaging capabilities with > 2,600 employees across the world. Our services enable pharmaceutical and biotech companies to manufacture medicines with the goal of improving people's lives.

Our network in Europe and the U.S. offers flexible and specialized solutions across five technology platforms: Peptides, Lipids, & Carbohydrates; Injectables; Highly Potent & Oncology; and Small Molecules. We strive for excellence in supporting this network and are committed to providing the highest quality products for the well-being of patients.

SUMMARY

The Learning Management Systems Administrator provides technical leadership in the support of Corden Pharma's learning management system (LMS). This position is responsible for the support, design, development, implementation, delivery, and maintenance of content, assets, and other resources used for compliance related instructional functions. The Learning Management System Administrator is the primary system administrator for Corden Pharma's LMS and oversees the installation of all system updates and upgrades, as well as tools and software integrated with the LMS. Responsible for compliance with applicable site policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Works on assignments dealing with the routine and daily operation, use, and configuration of Corden Pharma's LMS.
• Assess training needs, their design, and the creation of compliance related training courses. Deliver training and assess effectiveness on QA related topics, as directed.
• Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements.
• Identifies, develops, and implements projects and processes to improve compliance training.
• Manage the LMS and ensure training system is compliant with cGMP and Regulatory requirements and expectations
• Writes and maintains technical procedures and policy documentation related to learning/training.
• Acts as an internal consultant by analyzing data and recommending solutions to utilize the LMS to deliver, track training, and measure performance to meet organizational objectives
• Supports external and internal audits of training policies, projects, and documentation
• Understands the site's compliance training needs, keeps informed of best practice within industry, and develops best practice training system for personnel on site
• Manage projects as assigned
• Manage controlled documents (OJT/PJT) and ensure documents are periodically reviewed for relevance and accuracy

USER MANAGEMENT RESPONSIBILITIES

• Creates user logins as needed and assigns user permissions.
• Creates and manages user structures including the creation of user groups and learning cohorts.
• Manages course enrollment including progress tracking

COURSE MANAGEMENT RESPONSIBILITIES

• Works with the Information Technology department to manage the course asset library.
• Populates course information and assigns learners
• Creates and manages the overall course structure and sets up course programs based on specifications from the instructional designer
• Manages tracking of course revisions and history

TROUBLESHOOTING RESPONSIBILITIES

• Provides troubleshooting assistance for users regarding logging in to the LMS and accessing courses.
• Troubleshoots and resolves issues relating to system functionality.
• Serves as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services.
• Reviews and monitors system performance.
• Works with the instructional technologist and instructional designers to troubleshoot and resolve technical issues related to accessing the LMS and course content.

SAFETY & ENVIRONMENTAL RESPONSIBILITIES

Every individual is personally responsible for the safety and environmental aspects of his or her activities in the workplace. Each employee is expected to perform their job duties in a safe manner utilizing all of their knowledge, training, ability and experience.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree preferred and 3 years of experience as an LMS administrator within a cGMP, regulatory or pharmaceutical environment. Knowledgeable in training program development and learning management systems. Experience in adult learning preferred.

LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers and regulatory agencies. Ability to effectively present information to employees and management.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; and work with hands. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.

CORE COMPETENCIES

These are the specific areas of knowledge, skill and ability that are important for successful job performance. They must be job related and consistent with business necessity.• Experience with electronic Learning Management Systems, preferably with Master Control. • Working knowledge of MS Office and other eLearning software• Strong organizational, time management, and project management skills• High attention to detail • Must be able to work precisely according to procedures, rules, and regulations and have a passion for continuous improvement and quality• Demonstrates the highest ethical standards, actively promotes trust, respect, and integrity in all dealings both inside and outside the Company• Understanding of the nature and skill requirements for various jobs within the organization• Ability to manage several tasks or projects at one time• Strong customer service skills• Strong organizational and project management skills

SALARY

Actual pay will be based on your skills and experience.

BENEFITS

• 401(k) matching - Corden Pharma will contribute 100% of the first 6% - 100% vested after 2 years of service
• Accident Plan
• Critical Illness
• Dental Insurance
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Account
• Health Insurance PPO/HSA
• Hospital Indemnity Plan
• ID Theft
• Life Insurance
• Paid Maternity/Paternity Leave
• Tuition Reimbursement
• Wellness Program
• Vacation - Three Weeks 1st Year
• Vision Insurance