Loan Servicing Operations Sr Rep - Year Up

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for the servicing of loans. Key responsibilities include loan processing, researching, documenting loan history and responding to customers, investors or other 3rd party inquiries. Job expectations include handling moderately complex levels of transactions and providing support to senior management as needed.

Responsibilities:

• Services and processes loans, including foreclosure, mortgage, lending, and specialty loans, ensuring adherence to state and local regulatory requirements to minimize financial exposure risk
• Performs transaction processing, loan research, and loan documentation, including loan history and activity
• Analyzes requests and determines an appropriate course of action in accordance with guidelines and regulations for customer, investor, and other third-party inquiries
• Provides status reporting to senior management as needed

Skills:

• Attention to Detail
• Negotiation
• Problem Solving
• Written Communications
• Data Collection and Entry
• Record Keeping
• Recording/Organizing Information
• Research
• Strategic Thinking
• Decision Making
• Oral Communications

Required Background

Must be a current Year Up intern with Bank of America

Shift:
1st shift (United States of America)

Hours Per Week:
40