Localization Engineer/Project Manager for Technical Education

Snowflake’s Educational Services Organization is committed to delivering top-tier learning experiences worldwide. Our mission is to empower learners by providing accessible, high-quality technical education that transcends language and cultural barriers. As we expand our global footprint, we're looking for an experienced Localization Engineer/Project Manager to join our dynamic team. The ideal candidate will play a pivotal role in managing and executing our localization projects, ensuring that our educational content is accurately translated and culturally adapted for various international markets.

As our Localization Engineer/Project Manager, you will be responsible for overseeing the end-to-end process of localizing technical educational content to provide a high quality learner experience around the world. You will work closely with content creators, translators, and technical teams to ensure timely and high-quality translations. Your technical expertise and project management skills will be crucial in streamlining processes, working closely with the Global Localisation team and maintaining frameworks and tools to help facilitate the translation process. . Your role will be instrumental in helping us achieve our goal of making technical education accessible and relevant to learners worldwide.

• Project Management: Plan, execute, and oversee localization projects from inception to delivery, ensuring they are completed on time, within scope, and budget.
• Localization Expertise: Project management in TMS, oversee the localization process and technologies to achieve successful quality and performance. .
• Collaboration: Work closely with content developers, instructional designers, subject matter experts (SMEs), and external translation vendors to ensure all localized content meets the technical and educational standards.
• Quality Control: Implement and maintain quality assurance processes for localized content, including linguistic and functional testing, to ensure accuracy and cultural appropriateness.
• Vendor Management: Manage relationships with translation vendors, working closely with the internal Global Localization teams, and other external partners to meet localization needs.
• Process Improvement: Continually assess, scale and improve localization processes and technologies to increase efficiency and effectiveness.

• Bachelor’s degree in Translation Studies, Linguistics, Computer Science, or a related field.
• 4-5 years of experience in localization engineering or project management, specifically in a technical education or e-learning environment.
• Strong technical acumen with experience in localization platforms, CAT tools, and content management systems.
• Proven track record of managing complex localization projects in a wide range of content formats (web-content, SCORM, knowledge bases, audio, video) with multiple stakeholders in a fast-paced environment.
• Excellent communication and interpersonal skills, with fluency in English and at least one other language.
• Strong problem-solving skills and the ability to work independently as well as part of a team.
• Detail-oriented with a commitment to quality and the ability to manage multiple projects simultaneously.
• Bonus Points: Experience with Snowflake Data Platform

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.