Localization Manager

The Marketing team at Yext is looking for a Localization Manager to manage our content localization process globally. In this role, you will work with the content marketing team and regional marketing teams to determine the localization strategy and goals for each language we support and work with external vendors to turn source content (typically produced in English) into high-quality content that is well-translated and localized for our priority countries and languages. 

This role requires exceptional program management skills, customer-centric approaches, a keen understanding of the importance of localized content, and the ability to collaborate across teams and global geographies. 

What You'll Do

• Work closely with external language service providers to ensure on-time, high-quality translation delivery 
• Effectively manage localization projects, end-to-end translation workflows, and concurrent deadline-driven tasks for content marketing, product marketing, and web content
• Work closely with cross-functional teams of designers, product owners, internal reviewers, marketers, and others across various locations and time zones 
• Review, prioritize, and track the resolution of issues that affect localized content quality and functionality 
• Create, maintain, and manage glossaries and translation memory to provide brand consistency and translation consistency 
• Establish and continually refine localization strategy, process, and requirements 
• Raise awareness about and implement best practices in localization and internationalization 

What You'll Have 

• Bachelor’s Degree in a related field 
• 8+ years of experience in the role or domain (localization management, project or program management) 
• Demonstrated experience with in-house or third-party translation management and content management systems 
• Experience onboarding and training teams to localization workflows alongside developing and executing process documentation 
• Experienced in defining scope and schedule while flexible in accommodating scope changes, interruptions 
• Experience with UI localization management 
• Self-motivated, effective communicator, detail-oriented with the ability to operate with minimal supervision
• Solid project management skills and the ability to respond to changing circumstances and priorities while remaining focused on goals 
• Ability to analyze and interpret information from diverse sources to make decisions, plan, and find solutions 
• Proficiency in Microsoft Office, Google Suite, and Adobe products 
• Proficiency with Project Management tools (ie. Asana) is a plus 
• PMP or CAPM certification is a plus

#LI-PV1

The base salary at the time of hire for this position is expected to be between $101,500-$186,000. Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits, and successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.