Location Manager

Job Description

Core Responsibilities & Duties:

• Focus on relationship with client in order to gain 100% of appliance delivery business
• Focus on Independent Contractor Partnerships (Profitability & Compliance)
• Achieve goals set forth by the client & Hub Group Final Mile
• Develop and hold your staff accountable (if applicable)
• Continuously recruit and retain Independent Contractors
• Manage claims and their processes (with FOC assistance)
• P&L Management (Controllables)
• Delivery Expense (Minimums / effective routing, support expense)
• Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)
• Warehouse Expense (Contracted Labor, Inventory variances)
• Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals)
• Achieve Location Margin goals
• Rental car vs mileage reimbursement
• Communicate effectively with the DIA, DIM and client staff
• Lead Daily Stand-ups (Short, Effective and informative meetings) - (Document and include feedback in recap)
• Weekly ride behinds in field with teams to ensure client satisfaction and training - (Document and include in recap)
• Showroom visits as needed in order to build/maintain relationship with client
• Maintain tote inventory and hold BP's accountable (trade stock)
• Enforce and adhere to company policies and procedures.
• Responsible for loadout / warehouse oversight of QC with getting teams off dock
• Actively route monitor teams from the road (see SOP for details)
• Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals - (Document and include in recap)
• Hold BP meetings as needed to review claims, settlements, compliance, etc.
• Participate in Client and internal conference calls
• Provide Weekly updates on your locations as dictated by District Manager. Weekly recap should include:
  • Your schedule for the week
  • Summarized update of location(s)
  • Standup recap
  • Ride behind recap
  • Aging invoices update (if applicable)
  • Current # of trucks ran in location vs. # of trucks ran
• Other duties as assigned

Qualifications:

• Proven leader
• Effective communication skills
• Proven results
• Organized
• College degree or equivalent experience

About Us

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.