London Workplace Team Lead

monday.com is looking for a Workplace Team Lead to join our global Workplace team and take responsibility and ownership for maintaining and managing our growing London office as well as leading all operational aspects towards opening of our future London office. 

You will hold the full scope of responsibilities from vendor relations to service experience to our employees, partners and guests. You will create and maintain a pleasant, aesthetic & functional work environment, inspiring our employees and ensuring that they experience a high level of organizational effectiveness, communication, safety and fun.

About The Role:

• Ownership of key Workplace domains, ensuring seamless day-to-day operations within our London office.
• Help plan and execute any office-related project such as opening a new office, office renovations, office move, equipment repair, storage & liquidation.
• Work alongside our sustainability Specialist to establish & enforce sustainability processes and promote awareness.
• Innovative mindset to create or improve upon existing procedures in order to streamline operations.
• Enhance employee experience by collaborating with People Experience, Internal Events & other internal and external key stakeholders.
• Plan, coordinate and executed office maintenance activities with both Property Management & external vendors.
• Ensure timely response & resolving workplace tickets (in line with our SLA), monitor and operate facilities processes & systems, such as; Physical Security, HVAC, and other M&E while providing a timely response to any office emergency situations, including outside of normal business hours
• Manage relevant vendor relationships efficiently and effectively over time and assist in sourcing additional/alternate partners as needed
• Ensure compliance with government regulations and environmental, health and safety industry standards.
• This role is based out of our London office.

Requirements

• 5+ years in workplace/office management or similar roles (fast-paced environment – big plus)
• Previous experience with team management – a must.
• Previous experience in facilities-related projects, such as office build-outs, internal moves, etc.
• Demonstrated success in establishing procedures and protocols for all facets of Workplace Operations & running a functional environment: facilities management, workplace service providers and housekeeping team.
• Strong communication skills, verbal and written, with a customer-centric approach.
• Multitasking skills, Strategic approach to planning/problem solving combined with a hands-on approach. Proven organizational & multitasking skills. Strong execution skills are a must, and work as needed towards meeting short deadlines
• Proficiency in Microsoft Office (Excel, Word, Powerpoint) and email tools (such as Outlook or Google Calendar) - must. PM tools proficiency - an advantage.