LOS Administrator - Mortgage

WHO WE ARE...
Maxwell was founded in 2015 by homebuyers who were shocked by the complexity
and inefficiencies of the mortgage process for borrowers and lending teams alike.
We’ve created a platform that has not only streamlined the process and made it
more efficient - closing loans 45%+ faster - but has made mortgages more accessible
in the process. Our mission is clear: democratize mortgages by helping lenders work
more efficiently and stay compliant while eliminating the barrier to entry and the
stress for the borrower.

We are a company focused on a supportive, diverse, and inclusive culture - live
through our values of Rigor, Ownership, Curiosity, Kindness, and "Straight Up" - to
bring equality to the mortgage process and spread financial empowerment.
Intrigued? Read on and say hello!

WHO YOU ARE...

The LOS Administrator is an integral part of the MaaS team and will work closely with internal stakeholders in the implementation and administration of our MeridianLink LOS and integration partners. They will be responsible for the maintenance and efficient operation of the loan origination and disclosure/document package software (MeridianLink and DocuTech), by providing support to staff, identifying and solving problems submitted via our Fresh Desk production support. Critical thinking skills are necessary in creating and customizing new enhancements, working with the integration of Maxwell's world class POS system as well as Price My Loan pricing engine supporting TPO, Capital Markets and Private Label clients are an integral part of the administrators position.

WHAT YOU’LL BE DOING…

• Requirements – Interact with different stakeholders and systems involved in the origination process to collect and document requirements based on business needs and goals
• Implement – Create new products and/or services within the system that are specific to our internal and private label clients.
• Testing and QA – Perform testing activities based on system changes and help with UAT (user acceptance testing)
• Maintenance – Configure changes based on evolving needs and goals, review technology updates (new functionality), and assist with determining whether or not these updates should be enabled.
• Training- Create resources for training and reference by internal and external users. Support training to clients during implementation.
• Day-to-day changes – Examples include:
  • Creating and disabling new users
  • Triaging Help Desk Support Tickets
  • Updating rates in pricing engine
     

IDEALLY, YOU’LL HAVE...

• A minimum of 5 years of technical and administrative MeridianLink/Lending QB (Preferred), Encompass or other Mortgage LOS experience.
• Mortgage experience of 5 years including Secondary Market and Portfolio loan programs.
• Mortgage Disclosure and Closing Document generation and maintenance working closely with our document vendor, DocuTech.
• Mortgage compliance knowledge is preferred to assist in analyzing system settings.
• Ability to work independently, to set and meet deadlines, and consistently deliver a superior work product.
• Ability to multitask in a constantly changing and fast-paced work environment.
• Ability to work as a team player by supporting Company and staff as needed.
• Be highly organized while maintaining a strong attention to detail
• Be proactive, prompt, and precise
   

Not sure you meet all of our ideals? We’re a company focused on capabilities and
would still love to hear from you, so please apply!

WHAT WE OFFER YOU
An opportunity to be a key part of an agile team of thinkers and doers collaborating
to change a multi-trillion dollar industry. We offer meaningful equity at a growth
stage company, a competitive salary, top-tier medical, dental and vision insurance,
and flexible work hours and vacation time. Here are our awesome benefits in black
and white:

• Competitive pay and meaningful equity as an employee at a fast-growing, venture-backed company. We want you to participate and make decisions as an owner with our future in mind
• Employee-centric environment - initiatives in place to create an environment of belonging and inclusion and career path plans based on achievable goals and not tenure or nepotism
• A 401(k) and top-tier insurance plans to select from along with a FSA and HSA where you can set aside pre-tax money for out-of-pocket expenses
• Flexible time off plus all 10 major holidays and 1 floating holiday for your birthday, religious holiday, or other special day of your choice
• Two volunteer days - paid days off to volunteer each year at the charity of your choosing
• An “Even Merrier Holidays” when we shut down the office between Christmas and New Years so you can enjoy more time with your loved ones

Compensation Range: $90,000-100,000

OUR APPLICATION PROCESS
At Maxwell, we value our differences, and we encourage all—especially those whose
identities are traditionally underrepresented in tech organizations—to apply. Maxwell is
an equal opportunity employer. We do not discriminate on the basis of race, religion,
color, gender expression or identity, sexual orientation, national origin, citizenship, age,
marital status, veteran status, disability status, or any other characteristic protected by
law. If you require further accommodations or have questions regarding accessibility of
our roles, please reach out to [email protected]. All employment decisions at
Maxwell are based on a person's merit, business needs, and role requirements.
At Maxwell, we're looking for candidates with great experience and alignment with our
core values. This is a full-time, salaried role based in Denver, CO. While we appreciate the
interest, we are not accepting opportunities from contingency staffing agencies.