Loss Prevention Associate

JOB DESCRIPTION

Balance asset protection with customer service and act as a deterrent to potential shoplifters by acknowledging all customers who enter and exit our stores. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

RESPONSIBILITIES

• Adhere to all local, state, and federal health and civil code regulations.
• Remain near the entrance or exit at all times.
• Perform duties as described in training and in the EAS Greeter manual.
• Act as a deterrent to potential shoplifting/rollout activity.
• Represent the store and company as a customer service ambassador to all customers, vendors, and associates of Kroger.
• Maintain a high level of customer service and relationship skills.
• Make eye contact with as many customers entering and exiting the store as possible.
• Smile, acknowledge, greet and thank as many customers entering and exiting the store as possible.
• Adhere to all standards outlined in the Customer 1st Service Plus Program.
• Maintain good communication in the store and throughout the organization.
• Inform the store management of all potential problems, hazards and safety violations that come to your attention.
• Must be able to perform this job with or without reasonable accommodation.

QUALIFICATIONS

Minimum

• High school diploma or GED
• Ability to work flexible shifts including evenings, weekends and holidays
• Good verbal communication skills
• Prior experience dealing with customers

Desired

• One year experience in retail loss prevention or customer service
• Good written skills

ABOUT US

n n n Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Dillons family! n n n