LTL Account Manager

Our Story 

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years! 

Why we’re Awesome!!

• Inclusive company culture
• Training and Development
• Competitive Compensation
• Unparalleled Benefits & Wellness (we mean really good)!
• 401k with a generous match
• Career Growth Opportunities
• Transfer Opportunities
• Share in Company ownership
• Employee Recognition program

We are looking for an LTL Account Manager to join our team! The primary responsibility is to develop and increase profitable volume with existing and newly acquired LTL customers. This position requires a great deal of independent thought, organization, analytic skills and strong communication. If this is you, or you like a challenge– let’s talk.

You will

• Be responsible for developing and increasing profitable volume with existing and newly acquired customers and internal offices
• Build relationships with existing and new accounts / offices
• Use strong relationships to understand customer’s business in order to provide solutions
• Maintain and increase ALC’s image and reliability with customers
• Provide exceptional, prompt customer service internally and externally
• Prospect for new shippers
• Build and trace loads
• Update customers with critical information, etc.
• Answer phones and distribute calls to the appropriate party
• Confirm loads and carrier invoice match, checking for carrier billing errors
• Process Exceptions between ALC and carrier invoice differences
• Process carrier invoices
• Work with carriers to resolve carrier A/P issues
• Complete ALC system training as required

Skills and Experience

• 3 year minimum in LTL freight brokerage
• College degree highly desired or equivalent experience
• Self-motivated, enthusiastic team player who excels in a fast-paced environment
• Excellent and effective communication skills
• Strong customer service orientation and excellent work ethic
• Ability to quickly process information and make decisions
• Effective negotiation and problem-solving skills, and ability to handle conflict
• Excellent time-management skills with the ability to multitask
• Highly organized and detail-oriented
• Ability to work well under pressure in a fast-paced environment

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.