M365 Onboarding Engineer

Who is Blueprint? 

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States and in Europe. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile and fun.

What does Blueprint do? 

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products and services to transform and grow companies. 

Why Blueprint? 

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. 

What will I be doing? 

Blueprint is looking for an M365 Onboarding Engineer to join us as we build cutting-edge technology solutions! You will be responsible for delivering onboarding support services for Enterprise Customers. This position is not only responsible for the technical aspects of onboarding customers to M365, but this position will also provide guidance and support. You serve to transform the traditional on premises deployment approach to an automated Onboarding Service. 

Responsibilities: 

• Execute, manage and lead a set of M365 customers and partners through the Onboarding technical process.  
• Assist M365 customers and partners with configuration of onboarding tools and processes technology.  

• Analyze, develop and communicate key Onboarding processes and technology improvement feedback for M365 Onboarding and entire deployment cycle.  
• Develop, foster and maintain effective working relationships with engineering, marketing, Enterprise ServicesSupport and field sales and partner teams to deliver key business metrics.  
• Works professionally in alignment with the organization’s code of conduct. 
• Constant verbal and email communication with others (co-workers, supervisors, vendors, client, customers etc.) to exchange information. 
• Make quick, accurate decisions without supervision. 

Qualifications: 

• 2 or more years of customer support experience. 
• Excellent verbal and written communication skills.  
• 1+ years’ experience specific to deploying or supporting Microsoft Office 365 users. 
• Experience with and understanding of mail transport fundamentals (POP/IMAP/SMTP), as well as networking fundamentals.  
• Knowledge of DNS, Message Trace Tools, MX and SPF Records, Block Lists, SPAM, Email Filtering and Virus Protection. 
• Experience with configuring mail clients (Outlook or other). 
• Basic understanding of Active Directory.
• Basic understanding of Microsoft Exchange server or other mail systems. 
• Experience in Mobile Device Management and security (MDM). 
• Demonstrated IT Administrative working knowledge with Office 365, Active Directory, Operating Systems, Networking, Personal Computing Devices. 
• Experience with migrations in Exchange and/or migrations and hybrid migrations to O365. 
• Knowledge of and experience with Lotus Notes Migrations, Federation Services, Active Sync, PowerShell, SharePoint, Skype.  

Preferred Qualifications: 

• Current Microsoft O365, Exchange, Skype and SharePoint certifications. 

FLSA - Job Classification: Exempt - Salary, Full Time Position 

Location: Las Colinas, Texas/Charlotte, North Carolina/Atlanta, Georgia  

 Salary Range

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $74,200 to $92,600 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range. 

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: [email protected]

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Personal paid Volunteer time to support our community
• Opportunities for professional growth and development