Mail Services Associate

About Exela

Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com or @exelatech.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.

Job Description

Responsibilities: • Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)• Lift heavy boxes, files, or paper when needed• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude• Demonstrate flexibility in satisfying customer demands in a high volume, production environment• Consistently adhere to business procedure guidelines• Adhere to all safety procedures• Take direction from supervisor or site manager• Maintain all logs and reporting documentation; attention to detail• Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)• Operating mailing, copy, or scanning equipment• Shipping & Receiving• Handle time-sensitive material like confidential, urgent packages• Perform other tasks as assigned• Scanning incoming mail to recipients• Create files and ship files• Provide backfill when needed• Enter information daily into spreadsheets

Minimum Requirements: • Minimum of 6 months customer service related experience• High school diploma or equivalent (GED) required Qualifications:• Keyboarding and Windows environment PC skills required (Word, Excel, and PowerPoint preferred)• Experience running mail posting equipment a plus• Excellent communication skills both verbal and written• Lifting up to 25 lbs with or without accommodations• Able to stand and sit for long periods of time• Willingness and availability to work additional hours if assigned• Ability to effectively work individually or in a team environment• Competency in performing multiple functional tasks• Ability to meet employer's attendance policy