MAIL SPECIALIST I

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Grace Federal Solutions’ greatest success is the employees of Grace. At Grace, we recognize the significant role each Grace employee plays in helping to grow and transform the company. Grace follows 5 principles: client service, purpose, mutual respect, collaboration, and accountability. To build the best healthcare services company that includes support services, consulting services, project management, information technology, data modernization, and talent acquisition; we need the nation’s most interesting and talented people. Do you have what it takes to be a Grace employee? If so, we want to talk to you! 

MAIL SERVICES SPECIALIST I

Occupational Summary

Employees in this position are responsible for assisting with the overall operation of the Mail Services Center. This includes providing assistance with receiving and distributing mail, performing the daily activities, and other mail related functions as assigned.

Work Performed

Performs various clerical functions and processes various correspondence (e.g. US Mail, packages, etc.) to internal departments in many locations.

Provide timely delivery to recipients within the distribution network.

Responsible for driving Mail Services vehicle to offices on assigned mail delivery routes. Transport US Mail and dispatch packages to specified locations.

Pick-up and deliver mail correspondence at internal departments or mail substations and assist with special mailing bulk mailing projects/distributions at mail site locations.

Perform a variety of work (e.g. sort, pitch, deliver mail by department and mailbox #) and bundle mail (e.g. rubber band, ties, etc.) according to route and destination.

Works closely with CMS Management staff to collaborate with other employees in the spirit of teamwork/collegiality. Ability to multi-task and handle high-peak mail volumes.

Maintain daily records and activity logs and assist with reporting inbound mail volumes of mail and US Mail and packages received daily.

Coordinate and participate in the routine pick-up/delivery of outbound US Mail. Ensure fund codes and documentation is correct and that they follow department protocol.

Ability to operate computers and office equipment (e.g. computerized mail equipment, tracking systems, handheld devices, etc.) and vast knowledge of computer applications.

Familiarity with computer based applications (e.g. Box/Parcel Manager, SC Logic) to navigate and perform research and look up mail and/or packages.

Required Qualifications at this Level

Education/Training

High school graduate or its equivalent is required.

Experience

This work requires one year of relevant education and/or clerical work experience.

Work may require lifting and carrying up to 70 lbs.

Valid NC Drivers License required.

Skills

Must be competent operating computerized equipment. Ability to operate general office machines, (computer, fax, telephone, etc.) and drive motor vehicles as well. A valid NC Driver's License is required and must possess a good driving record. Driving Background checks are administered.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.