Major Project Engineer

Since 1999, Cenero has helped organizations gain a competitive edge by leveraging audio visual and conferencing technology as productivity tools. Our extensive knowledge of Audio Visual Systems, Video Conferencing and Network Infrastructure delivers solutions that improve communication and drive efficiency throughout the client's organization. The right technology can make or break a video meeting. Smart AV solutions can offer both in-office and remote participants an equal seat at the table, so everyone can engage and interact easily and comfortably. AI-informed technology can improve audio, video and interactive experiences, creating a consistency across spaces and seamlessly connecting remote teams.

We are growing rapidly, and our recent acquisition by Ricoh in October 2022 has accelerated our growth. This acquisition will help RICOH support its customers with their growing number of offices, meeting rooms, and learning spaces that are quickly being modified to support hybrid working and learning models. According to recent reports, the number of video conferencing devices, including room-based endpoints, USB room devices, and personal video communication devices, will grow 500% by 2025. We have a new headquarters building in Malvern, PA, and 4 other U.S. offices. (New York, Washington DC, Charlotte, and Dallas) Cenero offers a range of flexible solutions that improve communication, drive productivity, and empower collaboration. Our suite of solutions includes systems design and delivery, as well as managed services, which fits in perfectly with Ricoh's portfolio of digital workplace solutions.

Job Summary

The Major Project Engineer is a customer facing position responsible for all aspects of pre-sales and post-sale design activities associated with high value design contracts and opportunities.

Essential Duties and Responsibilities

• Responsible for interfacing with Enterprise clients and internal Sales Representatives to produce audio visual and conferencing systems designs including scope of work, materials lists, signal flow, requirements, etc.
• Assist the project manager, programmer, and installation technicians in solving technical issues that may arise during the implementation phase, providing change orders as needed.
• Ownership of 5 to 10 concurrent projects in varying phases.
• Complete design and engineering efforts for $4M - $6M of revenue yearly.
• Assist Sales Representatives with Pre-Sales scope development (technical writing, client requirements, caveats, etc.) presentations and cost estimation
• Support Sales Representatives on site visits or client calls with design related activities
• Responsible for all aspects of Cenero's design contracts including revenue, profitability, project & client management, system design and documentation, et al.
• Coordinate AV requirements with appropriate Cenero personnel
• Producing other documentation such as power draw charts, heat loads and wire pull charts
• Assist with the development of appropriate design documentation
• Attend applicable meetings, visit customer sites & conduct site surveys (as required) to gather necessary information
• Professionally represent Cenero to the customer and other project contacts and manage the customer's expectations
• Assist with the design and documentation of systems for Cenero's core business, as needed
• Keep and enter accurate time sheet information
• Ability to interface professionally with clients, either in-person or on the phone
• Ability to multi-task and complete tasks in a timely and efficient manner
• Applicant must be able to handle the pressure of deadlines on a regular basis
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience and/or Education

• Applicant must have a 2 or 4 year college degree in a technical field.
• Applicant must have 4 to 5 years of related AV experience.
• Applicant must have knowledge of AV fundamentals and ICIA best practices.
• CTS certification is mandatory. CTS-D is preferred.
• Manufacturing certifications are a plus
• Experience with installing or supporting AV equipment.

Skills

• Applicant must have efficient Excel skills.
• Applicant must have sound technical writing ability.
• Experience creating signal flow diagrams.
• Experience reading floor plans.
• In-depth understanding of acoustics, electrical wiring and control systems is required with a working knowledge of related products and test equipment. Must also have experience with the installation and use of such equipment.
• Experience designing, configuring, and troubleshooting advance video and audio over IP systems.
• Applicant must have the ability to multi-task and complete tasks in a timely and efficient manner.
• Applicant must be able to handle the pressure of deadlines on a regular basis.

Physical Demands

• Must be able to perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to operate a computer and telephone keyboard; and talk or hear.
• Required to stand, walk, and reach with hands and arms.
• Required to use tools with sharp blades and power equipment.
• Must be willing to travel as needed.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits and Perks

• Industry-leading healthcare coverage begins on your first day of employment. Your choice of plans offered by Cigna PPO or a HDHP includes medical, dental, vision, and prescription coverage
• Contribute to your financial security with savings and a 401K Investment plan with company match
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dependent Care Spending Account (DCA)
• 100% Company paid Life insurance for employees
• 100% Company paid Short Term Disability
• Optional Long Term Disability
• Enjoy paid vacation time and paid holidays annually.
• Paid Time Off awarded at hire
• On-site gym, weight room, locker room
• Augment your education with tuition assistance programs.
• Professional development opportunities to enhance your career
• Opportunities to network and connect
• Lucrative Employee Referral program
• Delicious Free coffee
• Warm Philly soft pretzels every Wednesday

Cenero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)