Managed Datadog Tech Lead

About RapDev

We specialize in modern ITOM & DevOps ServiceNow delivery and implementations & integrations for Datadog. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability availability and deployment velocity across organizations of all sizes.

About the job

This role in our Managed Services team exposes you to a wide variety of client environments across all cloud providers on premise deployments and everything in between. If the idea of driving best practices in the observability/SRE space to provide direct business impact excites you then this is the role for you!

This role will be based in our Boston office with an expectation of coming into the office Tuesday-Thursday each week.

What you'll do:

• Develop quality configurations in YAML and JSON

• Work closely with clients and team members to maintain and govern the client’s Datadog Environment.

  • Lead monthly review meetings with Client stakeholders

  • Deliver Datadog Training sessions to Clients.

• Build cloud and on-prem monitoring solutions for Infrastructure APM and Logs

• Build grok patterns for custom logs

• Modify code to send traces and subtraces to Datadog

• Analyze and maintain existing software applications

• Write custom scripts in shell Python PowerShell

• Design highly scalable testable configuration tools

• Be a technical lead for our Managed Service Datadog Team

What you have:

• Bachelor's degree or equivalent experience in Computer Science or related field

• Experience with systems administration

• Managed Services Experience

• Linux/Unix experience with on-prem or cloud systems

• Experience working on multiple projects simultaneously

• Self-learner and eager to understand new technologies

• Experience in a modern monitoring platform is a plus

• Scripting/programming experience in shell Python Go or PowerShell is a plus

• Willingness to work from our Boston office three days a week (Tuesday Wednesday & Thursday)

Compensation:

• Base Salary: $110000-$140000 annually depending on experience

Benefits:

• 100% Employee Healthcare Coverage (Medical Dental & Vision)

• Retirement Plan (5% 401k Match IRA)

• Unlimited Paid Time Off (4-week minimum) (Vacation Sick & Public Holidays)

• Parental Leave

• Hybrid Work Opportunities

• Fitness & Commuter Subsidies available

• Equity

• SL & LT Disability

RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race color religion sex national origin age disability veteran status or any other protected characteristic.

What We Do

We help customers of all sizes transform into true DevOps organizations. We've taken several customers from deploying applications once a month to hundreds of times a day. We're a team of experienced ServiceNow Wizards and passionate SRE's contributing to the open-source community who have built multiple enterprise-scale CI/CD pipelines and integrations to help your organization build velocity in your release cycle. We specialize in helping organizations go through a full transformation of their Development and engineering teams allowing them to integrate their operations with their development teams. We have taken customers on journeys ranging from Tool integrations to Culture and Organizational changes.

Why Work With Us

We believe in customer-centric relationships built on transparency flexibility and innovative problem-solving. We like to work on cool tech and solve interesting problems. We’re fast paced but not at the expense of quality work. And we’re competitive – but only at our weekly poker game nights.

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